Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Jacob Stevenson

March 29, 2026

Dealership Rating
Employee Rating

Great experience. I was in and out..afterwards they wash my car and give me my keys. More

by SAMUELS.REGINALD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Apr 02, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

March 28, 2026

Dealership Rating
Employee Rating

Service department took us right away. They found the issue and fixed it quickly. We had the vehicle back later the same day. Everyone was pleasant and easy to deal with. More

by rrosenhouse
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Recommend Dealer
Yes

March 27, 2026

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The service department is outstanding. They are courteous, efficient and friendly. I highly recommend them for all your maintenance concerns! More

by ROB@MAGNOTTALLC.COM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

March 27, 2026

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Employee Rating

Customer service was excellant wait time was nice because of the sitting area. Will be back for next Maintenance More

by JANISA1113
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

March 22, 2026

Dealership Rating
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Excellent, courteous service. Did not oversell to try and add additional service. Car was ready on time. More

by JOHN.MACKO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Mar 24, 2026

Performance Buick GMC responded

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 26, 2026

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Employee Rating

Quick, appointment turn around. exceptional customer service. Nice waiting area. Clear communication of the assessment and any costs. More

by marb40
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 22, 2026

Dealership Rating
Employee Rating

Fantastic services, great work, service manager was super nice and helpful. Did everything i needed More

by ME27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Feb 23, 2026

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

February 18, 2026

Dealership Rating
Employee Rating

Excellent service as usual. Work done right the first time. The complimentary car was was icing. Great experience. More

by STOMBALAKIAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Junior

Feb 18, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 13, 2026

Dealership Rating
Employee Rating

John's performance was exceptional, as he ensured the vehicle was returned in optimal condition. More

by edla07111
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 07, 2026

Dealership Rating
Employee Rating

Great service and didn’t try to upsell services. Also included a wash. Will return More

by jjhellyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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