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Jacob Z
Jacob Z at O'Steen Volkswagen

Jacob Z

Product Specialist

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

Contact Me
5.0
30 Reviews

Dealership Experience

3 yrs

Industry Experience

16 yrs

5.0

30 Reviews

Write a Review

30 Reviews of Jacob Z

June 17, 2025

Dealership Rating
Employee Rating

A great car experience! It was easy and pretty fast! Everyone was honest and upfront with us. We would definitely buy another car from here! More

by emereysmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

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Jun 17, 2025

O'Steen Volkswagen responded

Thank you for the wonderful review! We're so happy to hear that your car-buying experience was smooth, fast, and honest—just the way it should be. We truly appreciate your trust and kind words, and we’d be thrilled to help you again when you're ready for your next vehicle. Enjoy your new car!-AS

June 13, 2025

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Employee Rating

I walked in to get my oil changed as I had an appointment and I walked out with a new car. Jacob was absolutely professional helpful and it was a pleasure working More

by Globaltitle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin B

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Jun 13, 2025

O'Steen Volkswagen responded

Wow — what a visit! We're so glad to hear your routine oil change turned into an exciting new car day! 😊 Thank you for the kind words about Jacob — he's a true professional and we’re lucky to have him on our team. We're thrilled the experience was smooth and enjoyable for you, and we hope you’re loving your new ride! If you ever need anything, we’re always here to help. -AS

June 05, 2025

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Employee Rating

Jacob and the whole dealership helped us a lot and we are very satisfied with our experience. More

by siddy.subash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 05, 2025

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Jacob and the rest of the O'Steen VW team were able to help make your experience a great one. Your satisfaction means everything to us, and we truly appreciate you choosing our dealership. If you need anything in the future, we're always here to help! 🚗💙-AS

June 04, 2025

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Employee Rating

It was the easiest transaction I’ve done. 90% was done before we even got there. More

by rrjs68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

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Jun 04, 2025

O'Steen Volkswagen responded

Thank you for the great feedback! We're so glad to hear that the process was smooth and efficient for you. Making your experience easy and hassle-free is always our goal, and it's great to know we hit the mark. We appreciate your business and look forward to helping you again in the future!-AS

March 08, 2025

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Employee Rating

Mat, and Jacoby and Marc save the day and money for me really awesome 👌 guys much love ❤️ More

by robinhood197578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc T, Quan R, Andrew L

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Mar 10, 2025

O'Steen Volkswagen responded

We appreciate you taking the time to share a 5-STAR review! Please reach out and let us know if there is anything we could have done better. /MM

March 06, 2025

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Employee Rating

I visited the dealership to see if I could trade a 3 week old Honda CRV b/c it was too big and the dash board too complicated for me. I left with a VW Taos More

by pattykoch17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence R

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Mar 06, 2025

O'Steen Volkswagen responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that we were able to help you find the perfect fit with the VW Taos. It's great to know that we could assist in making your transition from the Honda CRV smooth and easy. If you ever need anything in the future or have any questions about your new vehicle, don’t hesitate to reach out. Enjoy your new ride! 😊🚗 *AS

February 24, 2025

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Employee Rating

My sales man Jacob was amazing. HIM and sales manager Matt made sure I got the best deal possible. More

by jalz1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D, Kelvin F

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Feb 24, 2025

O'Steen Volkswagen responded

Thank you for your wonderful review! We're so glad to hear that Jacob and Matt provided you with an excellent experience and made sure you got the best deal. We truly appreciate your feedback and are thrilled you had such a positive experience. If you ever need anything in the future, we're here to help! Enjoy your new ride! *AS

February 24, 2025

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Employee Rating

Jakob was amazing! He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Recep More

by Bilbrey.justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Wrye, Chris N, Justin B, Terrence R, Marc T, Matthew D, Marquis B , John Scoville, Julie Smith, Trey Miller, Andrew Limbrick, Ana G, Quan, Kelvin

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Feb 24, 2025

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re so happy to hear that Jakob, Mr. Matt, Mr. Justin, Mr. John, and Julie made your visit enjoyable and helped you find the perfect car. It’s wonderful to know you felt like part of the family during your time with us! We’ll be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out. Enjoy your new car! 😊 *AS

February 24, 2025

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Employee Rating

Love the atlas, thanks to Jacob and Kelvin, highly recommend dealing with them anytime you are in the market for a vehicle. More

by Bianca88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew D, Kelvin F

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Feb 24, 2025

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear you love the Atlas, and we truly appreciate the shoutout to Jacob and Kelvin. They will be so happy to know they made a positive impact on your experience. If you ever need anything in the future, don't hesitate to reach out. We look forward to working with you again! *AS

February 22, 2025

Dealership Rating
Employee Rating

Very knowledgeable and friendly staff. Took only two hours to leave with a new car. More

by Joe Pfoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Wrye, Matthew D

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Feb 24, 2025

O'Steen Volkswagen responded

Joe, thank you for taking the time to share your 5-STAR review and for trusting O'Steen Volkswagen of Jacksonville for your car buying experience, We look forward to serving you in the future! /MM

Feb 24, 2025

O'Steen Volkswagen responded

Thank you for your great review! We’re so glad to hear that our team was able to provide you with a quick and smooth experience. We pride ourselves on being both knowledgeable and friendly, and it’s wonderful to know that came across during your visit. Enjoy your new car, and don’t hesitate to reach out if you need anything! 😊 *AS

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