Jacquelyn Orozco-Contrer

Ok want to sell things before services are due. For profit not for the owner. They tried selling me tires early still had at least 2/32 left on them. When asked what the tire rating mileage on the For profit not for the owner. They tried selling me tires early still had at least 2/32 left on them. When asked what the tire rating mileage on the tires were they didn’t know. This is a car a year old. I paid for oil changes in a package that they had to go back and find. They wanted to charge me and would have gladly took my money if I didn’t point this out. I will not be coming back here except for oil changes and recalls. As for my tires and brakes I’ll go to less swab. At least they will tell me they would be selling me a tire early but it’s a better tire and just not a brand name. More

by travertribe22 Verified Customer Verified Customer

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The process and the people were outstanding. The only reason I didn’t give max stars was the lack of a car wash. The only reason I didn’t give max stars was the lack of a car wash. More

by hkoshak57 Verified Customer Verified Customer

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One does not typically expect the service department to be a source of delight. And yet here we are. Jacquelyn was polite, professional, and kept me informed throughout the whole process with a consistency be a source of delight. And yet here we are. Jacquelyn was polite, professional, and kept me informed throughout the whole process with a consistency that I can only describe as refreshing. She also took the initiative to suggest ride arrangements and was genuinely helpful in seeing them through, back and forth, without any burden falling on me. It is the sort of consideration that distinguishes good service from merely adequate service, a distinction, I am glad to report, she understands well. I shall be requesting her by name on every future visit, and I recommend you do the same. More

by Rodrigo Martin Verified Customer Verified Customer

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Service was great. Quick and complete, ready when promised. Jaqueline is an excellent service advisor. If only your rating service, Deslerrater was as good Quick and complete, ready when promised. Jaqueline is an excellent service advisor. If only your rating service, Deslerrater was as good More

by Silas Verified Customer Verified Customer

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Jacqui (not sure spelled correctly) was very helpful, friendly and knowledgeable. We thought we had a leak in our coolant. Travis did a video of the vehicle showing what he checked and that there was not friendly and knowledgeable. We thought we had a leak in our coolant. Travis did a video of the vehicle showing what he checked and that there was not a leak. We also received a replaced key flob. Everything was covered under warranty and we did not have to pay for anything. We left very happy. Thank you to everyone at royal moore that have helped us with the purchase of our vehicle, Andrew (Sales) Patrick Spencer (finance) and the service people Jacqui and Travis. More

by Cjbestul Verified Customer Verified Customer

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Pristine, unexpectedly smells amazing when you walk in, large selection and variety of cars. Vadym listened to my preferences, down to the color, and stuck to my price range to find my perfect car. large selection and variety of cars. Vadym listened to my preferences, down to the color, and stuck to my price range to find my perfect car. More

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Very friendly, professional, and thorough. It is easy to get an appointment on my schedule. I enjoy watching the videos provided during the service. Thank you Jackie and Wyatt It is easy to get an appointment on my schedule. I enjoy watching the videos provided during the service. Thank you Jackie and Wyatt More

by kerry_montoya Verified Customer Verified Customer

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Jacquelyn Orozco-Contreras was very communicative and helpful. Their lobby is great for waiting while your car is being serviced. helpful. Their lobby is great for waiting while your car is being serviced. More

by micahbraithwaite Verified Customer Verified Customer

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The service was great and Tim was also excellent on attending the needed great job attending the needed great job More

by rnjrosales70 Verified Customer Verified Customer

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Check in was quick and easy. Very nice people. Work was done within the hour and a half promised. Made videos and sent to me as they did the work!! Very cool!! Very nice people. Work was done within the hour and a half promised. Made videos and sent to me as they did the work!! Very cool!! More

by robinschott2007 Verified Customer Verified Customer

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