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Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow

Express Lane Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
95 Reviews
4.8

95 Reviews

Write a Review

95 Reviews of Jada Critchlow

June 28, 2025

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Employee Rating

I like the way everybody make you feel like family, knowing that makes me feel. I am important to them. More

by diamondsunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker, Kolton Sandefur

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Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 18, 2025

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Employee Rating

I like the friendliness and the cleanliness of the dealership. They also kept me very informed during the process. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 16, 2025

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Employee Rating

Jada is great to work with. She went out of her way to help me get my Ram repaired utilizing my extended warranty. Good sense of humor and pleasant personality as well! More

by hogflyer1
Service Price Transparency
Service Time
Recommend Dealer
Yes
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Jun 30, 2025

Button CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 14, 2025

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Employee Rating

As always Mari took care of me and my car her people are always so nice More

by bushster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, David Buckler, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur, Daulton Wentz , Linda Simpson

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Jun 16, 2025

Button CDJR responded

Thank you for your continued trust! We're glad Mari and the team consistently take great care of you and your car. We appreciate your kind words and loyalty!

June 12, 2025

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Employee Rating

Very helpful and friendly staff, I’ve been using your dealership for service and purchases since 2007 and have never had an issue! More

by kscarpenter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker , Mark Carroll, Alainey, Kevin all 5 star

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Jun 16, 2025

Button CDJR responded

Thank you so much for your continued loyalty and support since 2007! We're thrilled to hear that you've consistently had positive experiences with us. It means a lot to us, and we're always here to help whenever you need us!

June 11, 2025

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Employee Rating

Mark was such a great help at getting me a vehicle that suited me. Overall great service! More

by howey_jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Carroll, Mari Whaley, Chris Henn

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Jun 16, 2025

Button CDJR responded

Thank you for your kind feedback! We're happy to hear that Mark was able to help you find a vehicle that suits your needs and that you received great service overall. We appreciate your support!

June 11, 2025

Dealership Rating
Employee Rating

Great dealership! Rex and his team always put customer service a priority. Have been doing business with Button for years. More

by roustus1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, David Buckler, Mari Whaley, Chris Henn, Garritt Stryker, Kolton Sandefur , Linda Simpson

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Jun 16, 2025

Button CDJR responded

Thank you for your continued loyalty and kind words! We're proud that Rex and his team consistently prioritize customer service. We look forward to serving you for many more years to come!

June 11, 2025

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Employee Rating

They always take care of my needs and I love the pick up and drop off they offer More

by mmann656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Mari Whaley, Garritt Stryker, Kolton Sandefur , Linda Simpson

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Jun 16, 2025

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that we consistently take care of your needs and that you appreciate our convenient pick-up and drop-off service. We’re here to make things as easy as possible for you!

June 08, 2025

Dealership Rating
Employee Rating

Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More

by bevapugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Mark Carroll, Mari Whaley, Trent Armstrong, Garritt Stryker, Kolton Sandefur, Dalton Clarke , Linda Simpson

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Jun 16, 2025

Button CDJR responded

We're sorry to hear about your negative review with us! Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information!

June 07, 2025

Dealership Rating
Employee Rating

I’ve always had good service & customer service. Would highly recommend to others. Always satisfied. More

by herring.anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker, Kolton Sandefur

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Jun 16, 2025

Button CDJR responded

Thank you for your continued support and recommendation! We're delighted to hear that you've consistently received great service and customer care. Your satisfaction means everything to us!

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