Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow

Express Lane Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Jada Critchlow

November 07, 2025

Dealership Rating
Employee Rating

Quick and Great service. I will definitely bring my vehicle back to Academy agin. Thanks More

by BS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

In fifteen words or less I can say I am satisfied with buttons service department More

by rtchallenger9
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

Appreciate everyone for getting my vehicle in and fixed the same day! 10/10 recommend button More

by mawhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2025

Dealership Rating
Employee Rating

Jada is awesome to work with. She is very knowledgeable and understanding my needs. Thank you More

by grumpyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Button CDJR responded

We are happy to hear Jada gave you a great experience! We appreciate you!

November 02, 2025

Dealership Rating
Employee Rating

Very prompt easy to work with work done in timely manner great response and informitive More

by d.killin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Button CDJR responded

Thank you so much for the great feedback! We appreciate you!

October 26, 2025

Dealership Rating
Employee Rating

Jada was the Sweetest and Very Helpful She is very good at her job and keep you informed on what's going on. I just was a little upset for the fact that I paid my portion but was not allowed to get my car More

by rethlake82
Recommend Dealer
No

Other Employees Tagged: Jada Critchlow

Oct 28, 2025

Button CDJR responded

Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com to look further into this issue.

October 25, 2025

Dealership Rating
Employee Rating

Always Friendly and Professional quick service. Get Mark Caroll for a Great Sales Experience also More

by MA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Button CDJR responded

We are glad you had a fast service! We appreciate the 5-star review!

October 24, 2025

Dealership Rating
Employee Rating

Good Everything worked out well. The repairs were made within the estimated time. Everything worked out well. The repairs were made within the estimated time. Everyone was very helpf More

by wes.eurit
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Oct 27, 2025

Button CDJR responded

We are so happy to hear that! Thank you for the 5-star review!

October 24, 2025

Dealership Rating
Employee Rating

Chariot was amazing. They kept me updated and did a great job. I will definitely use them Again in the future. More

by Greg.Finley.ihsaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Button CDJR responded

We are so happy to hear that! Thank you for the 5-star review! We appreciate you!

October 23, 2025

Dealership Rating
Employee Rating

Service department appears to be motivated to upsell service that is “needed” and not be able to diagnose and repair what the vehicle was brought in for in the first place. The service employees are al More

by pennan1
Recommend Dealer
No

Other Employees Tagged: Jeremiah Collier

Oct 28, 2025

Button CDJR responded

Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com to look further into this issue.

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