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Jairo Gutierrez
70 Reviews
70 Reviews
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70 Reviews of Jairo Gutierrez
September 12, 2025
I take back my previous review as it was my fault for squeak and screech. Jairo went above and beyond helping me fix my car problem. Even dropped the price for me even though the car problems I had were squeak and screech. Jairo went above and beyond helping me fix my car problem. Even dropped the price for me even though the car problems I had were my fault, Fixed my bent hardware at no cost, Lent me a courtesy vehicle at no charge as well! I highly recommend this place to anyone looking for honest work done and also a friendly environment More
by bermudeze6
Verified Customer
September 10, 2025
I was very impressed with the service and concern to detail and satisfaction on my part, I will continue to bring my vehicle there with trust and knowledge of knowing it will be correctly repaired by qu detail and satisfaction on my part, I will continue to bring my vehicle there with trust and knowledge of knowing it will be correctly repaired by qualified technicians and it will be clean and ready when they say it will. Thank you More
by Sffinn1965
September 07, 2025
Service was exceptional. Jairo has always been professional, when dealing with me, and explaining answers to my questions. That’s quite imperative with me, because I had such Jairo has always been professional, when dealing with me, and explaining answers to my questions. That’s quite imperative with me, because I had such good service from where I came from, ELK-GROVE INFINITY AND ASHLEY being my only service rep, for over 12 years. More
by Barb
September 02, 2025
This is the best dealership I’ve ever been to, everyone was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! More
by bernie_silveria
Other Employees Tagged: Dan Chastain, Mike Ridge, Danny Haines, Michael Jeffries, Alyssa Ussery, Jonathan Vargas
August 28, 2025
Jairo my service advisor is Everything! There are not a lot of employees now days that will go above and beyond and communicate the whole process when it comes to automotive/retail service. There are not a lot of employees now days that will go above and beyond and communicate the whole process when it comes to automotive/retail service. This dealership is extremely lucky to have a one of a kind top notched employee! I would like to reward this individual of a recommendation for a higher commission from the owner of the store! I know this review might not make it through the hands of the owners of this store, let along the actual Infiniti brand. But if somehow this falls through the cracks and corporate reads it. Let it be known that Jairo is the greatest Infiniti advisor your business have! He should be rewarded with not just recognition but reflect it on his pay! I will continue to bring my vehicle 2hrs away from our home just to get it service here because Jairo exist! More
by Youtuber Reviewer
Other Employees Tagged: Matthew Berry , Kieran Wilson
August 26, 2025
I was going to get charged for a diagnostic that they didn’t do until I brought it up. They supposedly changed my rear brake pads but they are screeching like they didn’t change xxxx!!! Please be careful didn’t do until I brought it up. They supposedly changed my rear brake pads but they are screeching like they didn’t change xxxx!!! Please be careful with this place More
by bermudeze6
August 25, 2025
I visit this service center often for both scheduled maintenance and unscheduled service. Every time I am there they are friendly, helpful and accommodating. maintenance and unscheduled service. Every time I am there they are friendly, helpful and accommodating. More
by Taplumb
Other Employees Tagged: Dan Chastain
