Jake Fairbanks
Jake Fairbanks at Ed Martin Acura

Jake Fairbanks

New Car Manager

Ed Martin Acura

3800 E 96th St.
Indianapolis, IN 46240

Contact Me
4.9
66 Reviews

Love dogs! Own an English Bulldog however I lean on my Doberman!!!! Love the look of the yard after a little edging, trimming and a cut during the spring and fall months.

Dealership Experience

2 yrs, 5 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

66 Reviews

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66 Reviews of Jake Fairbanks

December 01, 2025

Dealership Rating
Employee Rating

Great treatment to the customer. Very supportive in selection of our vehicle. No pressure at all and very knowledgeable on the Acura RDX. More

by Mccjstory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff

Dec 01, 2025

Ed Martin Acura responded

Thank you for your feedback. We appreciate your business and are glad to hear that your experience was positive. We look forward to serving you again. Welcome to the Ed Martin family!

November 18, 2025

Dealership Rating
Employee Rating

I went in to look at cars and Dan treated my family great the visit was friendly and professional More

by BHammans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dickey, Jason Mattaliano

Dec 02, 2025

Ed Martin Acura responded

Thank you for your business and your kind feedback! We look forward to working with you for many years to come.

November 14, 2025

Dealership Rating
Employee Rating

We were very fortunate to have found Ed Martin Acura. Our sales rep was terrific as he LISTENED! More

by jkimm10062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam McGee, Sam Schmutte

Nov 14, 2025

Ed Martin Acura responded

Thank you for your business! We appreciate your feedback and look forward to serving you again. Enjoy your new Acura!

November 03, 2025

Dealership Rating
Employee Rating

Thank you, Sam (Schmutte), for one of the smoothest, low pressure, most pleasant car buying experiences I have had. Sam is the best, from start to finish, and even after the sale. Listens and understands More

by Robfife76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schmutte , Jon Wilson

Nov 03, 2025

Ed Martin Acura responded

Thank you so much, Rob! We’re thrilled to hear that Sam made your car-buying experience smooth, pressure-free, and enjoyable from start to finish. It means a great deal that both you and your wife had such a wonderful experience. We truly appreciate your kind words and loyalty. Sam and our team look forward to helping you again when it’s time for your next vehicle! 🚗✨

October 30, 2025

Dealership Rating
Employee Rating

Sam Schmutte was terrific. He was cognitive of what I was looking for. This is huge as many reps do not listen -Sam does! His attention to detail is second to none. We hig More

by jkimm10062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam McGee, Sam Schmutte

Oct 30, 2025

Ed Martin Acura responded

Thank you so much for your business and for taking the time to review Sam! We’ll be sure to share your kind words with him and the team. We appreciate your recommendation and are so glad you chose Ed Martin Acura! 🚗✨

October 25, 2025

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Employee Rating

DO NOT buy a car from this guy. He will 100% ghost you after the transaction is complete. Terrible customer service when you have issues. More

by jpresits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Wickliff , Jon Wilson

Oct 25, 2025

Ed Martin Acura responded

Thank you for speaking with Jake today. As promised, he will follow up with you on Monday morning.

October 10, 2025

Dealership Rating
Employee Rating

Jennifer was very nice and very understanding of what I wanted. She was very low pressure and seemed to want to help the customer and prioritize their needs. More

by arwinicker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hicks , Jon Wilson

Oct 11, 2025

Ed Martin Acura responded

Thank you for choosing Ed Martin Acura for your vehicle purchase! We look forward to working with you for many years to come!

September 30, 2025

Dealership Rating
Employee Rating

Jennifer was extremely courteous and helpful when searching for the perfect new car. She kept us updated with our order and was always willing to answer our questions. If she didn’t know the answer, More

by janetb1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hicks , Jon Wilson

Sep 30, 2025

Ed Martin Acura responded

Thank you for your business and for taking the time to review Jennifer and our dealership team! Welcome to the Ed Martin family. Enjoy your new Acura!

September 29, 2025

Dealership Rating
Employee Rating

My husband and I have a history with this dealership. Have interacted with numerous salespeople. Always courteous and friendly and knowledgeable. More

by Brown sugar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Novales , Jon Wilson

Sep 29, 2025

Ed Martin Acura responded

Thank you for your loyalty and continued business! We truly appreciate your feedback and look forward to working with you for many years to come. Enjoy your new Acura!

August 31, 2025

Dealership Rating
Employee Rating

Sam was very helpful throughout the whole process. He was very knowledgeable about the vehicle and had clear communication throughout the process. More

by bburson20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam McGee, Sam Schmutte

Aug 31, 2025

Ed Martin Acura responded

Thank you for your feedback! We're glad to hear that Sam provided helpful, knowledgeable, and clear guidance throughout your experience. We appreciate you choosing us and hope you enjoy your new vehicle!

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