The service department was great to work with and
resolved the mysterious problem with my vehicle. I want to say thanks again for a great job done.
resolved the mysterious problem with my vehicle. I want to say thanks again for a great job done.
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by rauched54
Service Price Transparency
Feb 15, 2024 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
We're glad to know our service department at Jeff Belzer Chrysler Dodge Jeep Ram Roseville was able to help resolve the issue with your vehicle. Thanks for taking the time to share this positive feedback!
Jeff Belzer's in Roseville MN is by far the best
dealership I've ever been to. We had to purchase a new truck after having our previous one totalled in an accident. Max was amazing at helping us s
dealership I've ever been to. We had to purchase a new truck after having our previous one totalled in an accident. Max was amazing at helping us select our new Ram and Brandyn made financing a breeze!! Extremely happy with the entire experience!!
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by Anthony & Crystal H
Nov 27, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Anthony and Crystal, we're so glad to know that Max and Brandyn made your truck-buying experience a breeze at Jeff Belzer Chrysler Dodge Jeep Ram Roseville! Thank you for sharing this glowing praise. Enjoy your new Ram!
I have all my service done at Jeff Belzerās Roseville.
These guys are the best!
These guys are the best!
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by jeffreykorhonen
Service Price Transparency
Oct 26, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Jeffrey, thank you for being a loyal Jeff Belzer Chrysler Dodge Jeep Ram Roseville customer! We are glad that our team continues to be the best. See you down the road!
Copied from my review on another website as I got an
email to rate my service on multiple sites:
Took vehicle in for basic service and recall, and got it back in worse physical condition.
Service d
email to rate my service on multiple sites:
Took vehicle in for basic service and recall, and got it back in worse physical condition.
Service department detailed replacing condenser for ac but did not replace broken clips on trim while removing front bumper. Passenger trim flew off and hit car behind me when pulling into the freeway. Had cabin air filter replaced. Service technician on dash cam complained how terrible they are to replace and does not put strap back on, causing glove compartment to slam down instead of come out gradually.
Did not tighten plastic engine cover bolt causing washer to make noise while driving (obviously minor issue, but no attention to detail) - told me there were only clips on the cover when I returned to explain issues, so I had to show them the bolt. "No step" trim showed new signs of wear/bending , stated they didn't believe it was caused by them.
To be fair, after taking it back and explaining the issues, they did correct their mistakes and replaced trim, fixed the glove compartment, tightened the bolt, and replaced the no step (and explained again that it was a courtesy as they didn't think that specific issue was caused by them). Cost about $100 extra in transportation fees and lost time as I was without a vehicle for an extra day while they corrected their mistakes.
Although these are minor issues, it makes me question the integrity of the other work that was performed (as I ideally shouldn't have to check their work)
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by CS
Service Price Transparency
Jun 15, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
I apologize for the inconvenience and disappointment you experienced during your recent service visit. It is never our intention to return a vehicle in poor condition or overlook necessary repairs. I'm glad to hear that we were able to correct the mistakes and address your concerns afterward. We value your feedback and would appreciate the opportunity to speak with you further about your experience. Please give me a call so we can discuss how we can make it right. Thank you, Burrell Nadeau - Parts and Services - (651) 638-0185
oil change/tire rotation service very fast, no issues
with the department personnel whatsoever
everyone is very friendly!
with the department personnel whatsoever
everyone is very friendly!
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by jmgural
May 16, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
We're elated that our team welcomed you with courteous service and made your experience seamless! Thanks for choosing Jeff Belzer Chrysler Dodge Jeep Ram Roseville for your oil change and tire rotation!
That was the best service I've received yet the tech.
was very knowledgeable thanks
was very knowledgeable thanks
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by j_zacharias
Service Price Transparency
May 10, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
We are pleased to hear that your service visit at Jeff Belzer Chrysler Dodge Jeep Ram Roseville went smoothly! Thank you for your 5 stars!
Excellent customer service!
!!
Very please with everything!!
Been using them for the last 6-7 years
Great team !!!
!!
Very please with everything!!
Been using them for the last 6-7 years
Great team !!!
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by Proservicespainting
Service Price Transparency
Apr 28, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
We're so grateful for your loyalty and kind words! We're thrilled to hear that our team has provided you with excellent customer service and that you've been pleased with everything over the years. Thank you for taking the time to share your feedback with us.
Have always been accommodating, even when last minute.
explains what work is needed clearly and knowable
explains what work is needed clearly and knowable
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by Jimmy55411
Mar 27, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you for the review, Jimmy! We are so glad to hear that you had a successful experience working with the Jeff Belzer Chrysler Dodge Jeep Ram Roseville team. Drive safely, and we hope to see you back!
Great costumer service, friendly, always helpful and
staff always greets you with a smile. Thank you
staff always greets you with a smile. Thank you
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by D
Service Price Transparency
Mar 14, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
This review is music to our ears! Thank you for choosing Jeff Belzer Chrysler Dodge Jeep Ram Roseville and for sharing your support. We hope to welcome you back for your future service needs!
Best customer service experience.
Want the best service advisorā¦. Ask for Jake. I only bring my Jeep here.
Want the best service advisorā¦. Ask for Jake. I only bring my Jeep here.
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by MJ
Service Price Transparency
Mar 01, 2023 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you for the review! We are thrilled to hear that you had a successful service experience working with Jake and the Jeff Belzer Chrysler Dodge Jeep Ram Roseville team. Drive safely, and we hope to see you back again down the road!