Jake Martin

I love the experience that the sales person let mi look the vehicle test drive it and show me everything about the vehicle with out talking about any number at first, love the way the sales man let me enjo the vehicle test drive it and show me everything about the vehicle with out talking about any number at first, love the way the sales man let me enjoy the car first thing. More

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Napleton Chevy of St. Charles was the best dealership I’ve dealt with so far. Everyone was very accommodating and I would recommend them to anyone on the vehicle hunt! Charles was the best dealership I’ve dealt with so far. Everyone was very accommodating and I would recommend them to anyone on the vehicle hunt! More

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I had an awesome experience at Napleton Chevrolet. Jason, the car salesman, was knowledgeable and helpful throughout the process of finding what was right for me. Jake, the sales manager, helped to se Jason, the car salesman, was knowledgeable and helpful throughout the process of finding what was right for me. Jake, the sales manager, helped to seal the deal for the exact car I had my eye on. Lastly, Mitch was honest and clear throughout the entire financing process. They all made buying my new 2025 Equinox a breeze! Highly recommend for all of your car buying needs. More

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The staff is friendly, and the experience they provide has always been pleasant. My most recent visit was for an oil change and I was surprised by how quickly the service was performed. I did have an app has always been pleasant. My most recent visit was for an oil change and I was surprised by how quickly the service was performed. I did have an appointment, so I’m sure that helped. More

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Easy to deal with for the most part. Matched the discount another dealer offered me Matched the discount another dealer offered me More

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Very friendly explained everything about my vehicle. When I left something in my vehicle, they mailed it to me, which was very appreciated. I would go back and refer them to other people. When I left something in my vehicle, they mailed it to me, which was very appreciated. I would go back and refer them to other people. More

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I was baited into coming down to look at a 2014 Chevy Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mik Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mike and Juanita Soto to schedule appointment on 1/31. Always that the car was available and they were ready to make a good deal due to it being end of month and managers were working to get a sale. Upon arrival, Mike was not at work, so I was given to another salesman. I was told that someone else had already wired money over to purchase the truck. That was the real bait. The manager Jake confronted me and said the person was ready to wire the remaining balance to purchase the truck, but the outstanding guy he was said he believes in first come first serve and was willing to sell me the vehicle. I test drove and asked to see it in the service garage for better lighting, which was fine. After looking at the truck closely, noticed paint bubbling by the two back doors on the rocker panels. This was not noted at any time. The manager sent a offer with the salesperson to completely low ball me on a trade in, with full price for the truck. I told them that was my ticket out of there. All said and done, I thought car dealers and managers more so we’re moving in the right direction, but obviously this dealership and it’s management bring the bad name legacy of the typical car sales people to overall rip you off. This will go out to every social media site available, and I hope this and I hope their reputation gets the bad name it deserves. More

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