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Jake Timm
Jake Timm at Gordie Boucher Ford Lincoln of Janesville

Jake Timm

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of Jake Timm

October 02, 2025

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Employee Rating

Gordie Boucher services all 3 of my vehicles and will continue to! I am a retired Ford Service Manager and have always been treated well. More

by jmvette427
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Recommend Dealer
Yes
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Oct 02, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

September 28, 2025

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I totally enjoyed the service department’s treatment. I got in with a drive train problem scheduled a date for repairs with only a 1 day wait. Finished the repairs on time. Paid the little bit pricey bil More

by Elktjmeyer
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Recommend Dealer
Yes
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Sep 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

September 27, 2025

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Jake did an excellent job of diagnosing and repairing the several issues with our truck. More

by daveburno
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Recommend Dealer
Yes
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Sep 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

September 27, 2025

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Great dealership experience was awesome all employees i ran into were friendly and very helpful More

by TTROIA65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Brian Gerber, Edgar Delgado, Alex Hafferkamp

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Sep 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

September 11, 2025

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Was pleasantly pleased with quickness and outcome to my problem . I have been a customer for many years. More

by ANGIE_MCNALLY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Derose

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Sep 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

September 02, 2025

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Excellent service. Problem fixed. Service rep was honest with us. Easy scheduling. Fast check in. More

by GIRN4
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Recommend Dealer
Yes
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Sep 02, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

August 31, 2025

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I have purchased 6 vehicles from this dealership and most of my repairs have also been done there. More

by Robert
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Dagenhart, Phil Zoul, Jeffrey Beran, Don Chesebro , Shawn Feldman

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Sep 01, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Robert, for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

August 15, 2025

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Employee Rating

My thanks to Jake who helped me get my car fixed in a timely way. I appreciate all the help I received. More

by Jabacip
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Workmanship
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Recommend Dealer
Yes
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Aug 15, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

July 20, 2025

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Employee Rating

When I arrived at your dealership they said I was dropping it off. But when I made the appointment I made it for 8:00am and I drove a 1/2hour to get to your dealership. It took over two hours to get More

by L&BOlson
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

July 19, 2025

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Employee Rating

I was impressed with the speediness and level of service and professionalism. First time here and with the first class computerization of reading the manner in which I need to service my vehicle will keep More

by Victoria Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

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