Jake Wiseman

This isn’t my first Audi from West Palm, it’s actually my fourth. I’ve been a loyal Audi customer because I love the cars and up until now I thought the dealership valued that loyalty. Shout-out to Ric my fourth. I’ve been a loyal Audi customer because I love the cars and up until now I thought the dealership valued that loyalty. Shout-out to Ricardo and Dane, at least they responded and tried to help. Unfortunately, once this got above their level, the management team (Jake / Lisa) went silent. We gave them multiple opportunities to make things right, and instead of fixing the issue they just ignored us. Here’s the problem: despite my wife’s 800+ credit and our history with the store, the deal came back with a money factor above the buy rate plus stacked add-ons and fees. That’s the exact opposite of the transparency, fairness, and loyalty retention Audi corporate says it expects. They never itemized the inceptions. I still dont even have my keychains (a small thing but it exhibits the lack of care) What stings the most is not the numbers, it’s the lack of accountability and communication. A premium brand should never make repeat customers feel brushed off. That’s how you destroy CSI scores and brand trust. Audi is supposed to be about customer satisfaction, integrity, and long-term relationships, not short-term profit at the customer’s expense. Unless this store changes direction, it risks losing the very people who actually want to stay loyal to the brand. More

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Braman goes out of their way to make the car buying experience easy, with as little stress as possible experience easy, with as little stress as possible More

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I am a repeat customer. ...great facility and staff. My sales rep, Daniel Wiseman, is knowledgeable and very competent. He is focused on great customer satisfaction. ...great facility and staff. My sales rep, Daniel Wiseman, is knowledgeable and very competent. He is focused on great customer satisfaction. More

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Pleasant. Very Professiona, timely and detailed We had an excellent experience with our sales person Chad Childs and would recommend the dealership. Very Professiona, timely and detailed We had an excellent experience with our sales person Chad Childs and would recommend the dealership. More

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They were very fair with the initial price they offered for the car. I did not have to haggle. The team made the process easy for me. for the car. I did not have to haggle. The team made the process easy for me. More

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The Wiseman Brotheres are incredible,professional, follow through and deliver what you need, buying a car can be a task, not with them through and deliver what you need, buying a car can be a task, not with them More

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Internet sales person “Amit” was the key to my purchase. His persistence in following up was perfect. His persistence in following up was perfect. More

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Great service and wonderful communication. Well run and too notch. Supply chain issues were not in our favor. Well run and too notch. Supply chain issues were not in our favor. More

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Dan Wiseman is so knowledgeable and helpful I'd certainly use him again. He answered all questions and calls. use him again. He answered all questions and calls. More

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Anas the sales rep was very knowledgeable and helpful. The overall process was very good. The overall process was very good. More

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