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James Barnes
James Barnes at Casey Kia

James Barnes

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
169 Reviews

Dealership Experience

6 yrs, 7 mos

Languages Spoken

English English

5.0

169 Reviews

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169 Reviews of James Barnes

January 12, 2026

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Employee Rating

Charles was wonderful to work with. Treated us like family. He was honest and clear on everything presented to us. More

by Zaccook24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Marcus Stacks, Jermont Davis

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Jan 13, 2026

Casey Kia responded

Thank you so much Zachary for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 07, 2026

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Employee Rating

Had the right vehicle that I wanted. They gave me a great value for my trade-in. And worked the deal quickly. Jermont Davis took good care of me. More

by DB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jermont Davis

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Jan 07, 2026

Casey Kia responded

Thank you so much DB for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jermont Davis. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Jan 13, 2026

Casey Kia responded

Thank you David for the additional endorsement of my Used Car Manager. His name is Nick Schmierer. We look forward to seeing you in the future for any automotive needs. Sincerely, Roberto A. Dial -General Manager

Jan 08, 2026

DB responded

I would also like to thank the used car manager (I don't remember his name) for starting the deal with my trade-in value. Thanks again, David

December 30, 2025

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Employee Rating

Car number 7 done with Charles Archer at Casey Kia. Charles is a consummate professional that takes the time to know his customers and what they really want. He makes the process easy, quick and thor More

by Shaycoates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer, Patrick Owens

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Jan 02, 2026

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

December 10, 2025

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Employee Rating

Service was great and the sales man Johnnie was very helpful and great to work with. More

by elizabeth.mcculler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr.

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Dec 16, 2025

Casey Kia responded

Thank you so much Elizabeth for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 22, 2025

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Employee Rating

We've purchased from Casey Kia multiple times now. Dual sportages years ago and today, a new Sorento! Charles was the best salesman we've had so far! Knowledgeable, courteous and quick. He made the pr More

by groceaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer , Jonathan Schilbach 5 star clean

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Oct 22, 2025

Casey Kia responded

Thank you so much Anthony for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 13, 2025

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Employee Rating

Mr Archer, Mr Nick and Ms. Cheryl was very professional and helpful to me and my family and I will be sending customers their way!!! More

by corywatlington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer , Cheryl Fisher

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Oct 15, 2025

Casey Kia responded

Thank you so much Cory for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 06, 2025

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Employee Rating

This was the easiest, most honest car purchase I have ever made. Every department at the Newport News location was courteous, knowledgeable, and professional. More

by Denise-Wright1178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Jacob Martinez F., Derek Delagarza

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Oct 08, 2025

Casey Kia responded

Thank you so much Denise for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 05, 2025

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Employee Rating

Made me feel like family and did all he could to deliver the vehicle to us and meet us where we were looking to be for payments. He went above and beyond to try and exceed expectations. 2nd purchase with th More

by Jus M.E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Joseph Miller

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Oct 08, 2025

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

August 23, 2025

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Employee Rating

Once again I have received great service from Charles Archer and Casey Kia. Charles is very dedicated to his customers and is always a pleasure to work with! Thanks again Charles for your help with my re More

by Stella!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Quarry Wilson

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Aug 27, 2025

Casey Kia responded

Thank you so much Stella for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

June 28, 2025

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Employee Rating

The best dealership in the world. Charles treated us like family, and not just buyers. Highly recommend this dealership More

by vic10390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Joseph Miller

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Jul 08, 2025

Casey Kia responded

Thank you so much Vic for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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