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James Barnes
James Barnes at Casey Kia

James Barnes

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.9
161 Reviews

Dealership Experience

6 yrs, 3 mos

Languages Spoken

English English

4.9

161 Reviews

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161 Reviews of James Barnes

August 23, 2025

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Employee Rating

Once again I have received great service from Charles Archer and Casey Kia. Charles is very dedicated to his customers and is always a pleasure to work with! Thanks again Charles for your help with my re More

by Stella!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Quarry Wilson

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Aug 27, 2025

Casey Kia responded

Thank you so much Stella for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

June 28, 2025

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Employee Rating

The best dealership in the world. Charles treated us like family, and not just buyers. Highly recommend this dealership More

by vic10390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Joseph Miller

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Jul 08, 2025

Casey Kia responded

Thank you so much Vic for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

May 04, 2025

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Mr. Archer is Amazing!! He is a man who is working for the Kingdom of God. I am so grateful that God led us here. He went above and beyond to help my family find the right truck that fit our needs!! Again More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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May 07, 2025

Casey Kia responded

Thank you so much Jennifer for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the kind words. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

April 14, 2025

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Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went abov More

by laurengilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Jacob Martinez F., Katelyn Newsome

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Apr 21, 2025

Casey Kia responded

Thank you so much Lauren for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 02, 2025

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Aiden was an amazing sales member. His knowledge of the features of each model is impressive, and he was extremely easy to work with. He is by far the best car salesman that I have eve More

by Memphis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F., Aiden Brenner

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Mar 03, 2025

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Aiden Brenner! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 13, 2025

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Casey and Johnnie Jordan made the car leasing of our new KIA Sorento Hybrid smooth and easy More

by jdbcomc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., Patrick Owens

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Feb 17, 2025

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento Hybrid! ! Also thank you for the wonderful endorsement of Johnnie Jordan, Patrick Owens, and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 12, 2025

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Employee Rating

I have been dealing with Casey Kia for about 11 years, My Salesman Charles Archer has always taken care of my needs. More

by Ralph Brummett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Feb 17, 2025

Casey Kia responded

Thank you so much Ralph for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

January 08, 2025

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Employee Rating

I had a wonderful experience with Mr. Charles. He made what I thought would be a stressful experience pleasant and enjoyable. I ended up leaving with a car greater than what I initially e More

by Talia Simms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Nick Schmierer

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Jan 08, 2025

Casey Kia responded

WOW!!! Thank you so much Talia for the five star review! We are extremely grateful for the opportunity to earn your business on your KIA Sorento! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 10, 2024

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Employee Rating

A very enjoyable experience. No pressure from Charles. Easy & efficient paperwork process. Loving my new Seltos! More

by Penny P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

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Dec 11, 2024

Casey Kia responded

Thank you so much Penny for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 30, 2024

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Employee Rating

Purchased my second vehicle from Mr. Archer today in less than 5 months! Mr. Archer is the truth! Thank you for making all of this possible! More

by MZATL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Patrick Owens , Priscilla Seaborn

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Nov 30, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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