James Benjamin

It has been 22 weeks since I paid cash for a used Chrysler Town & Country. I still have dealer tags, no inspection sticker and no title. Lousy execution, lousy customer service and lousy follow throu Chrysler Town & Country. I still have dealer tags, no inspection sticker and no title. Lousy execution, lousy customer service and lousy follow through. Let's be honest, the problem is always at the top, and it is clear that there is zero accountability at the top. I would NEVER, NEVER, NEVER, NEVER recommend these folks. This is my second review. After my first review, I received a message from the General Manager asking me to call him directly, along with a phone number. The number was to the switchboard and the young lady that answered the call wasn't sure who the General Manager was but was sure that he was on the phone. He will call you back. He didn't. I called again the next day and was told that Mr. Ali was on the phone but would call me back. He didn't. Next stop AutoNation. More

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I found this dealer to be straight forward and essay to work. Their sales and closing process were without pressure and were helpful. They provided car features overview training and delivered the car at m work. Their sales and closing process were without pressure and were helpful. They provided car features overview training and delivered the car at my home. Tracey was gentleman and very helpful sales person More

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I had such a great experience at this dealership! From the moment I walked in, the staff was friendly, welcoming, and professional. They listened to what I was looking for, answered all of my questio From the moment I walked in, the staff was friendly, welcoming, and professional. They listened to what I was looking for, answered all of my questions without any pressure, and made the whole process smooth and stress-free. The team went above and beyond to make sure I was comfortable and confident in my purchase. The level of customer service was truly outstanding, and I left feeling very taken care of. I highly recommend this dealership to anyone looking for an honest, hassle-free car buying experience! More

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Very professional, very focused on customer service, will always come back to the dealer for service and purchase of new car. always come back to the dealer for service and purchase of new car. More

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Customer experience was great throughout. Spencer was impressive through the sale cycle providing us all options with details Spencer was impressive through the sale cycle providing us all options with details More

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Audi Plano does a great job of taking care of its customers. The process is efficient and accurate. Highly recommend! customers. The process is efficient and accurate. Highly recommend! More

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I had an outstanding experience at Plano Audi purchasing my new Audi SQ6 e-tron today. My sales rep, Andre Miller, was excellent—knowledgeable, professional, and made the entire process smooth and enjoyable my new Audi SQ6 e-tron today. My sales rep, Andre Miller, was excellent—knowledgeable, professional, and made the entire process smooth and enjoyable. I also want to thank Marcio and Neil in finance and dealership leadership for their support in making everything seamless. Truly a first-class team—highly recommend Plano Audi! More

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Trenton Rae with Audi Plano was spectacular! If you ever need to sell or buy a vehicle. Contact him for pristine services. If you ever need to sell or buy a vehicle. Contact him for pristine services. More

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Smooth process, great service, quick and easy. One of my favorite dealerships. Highly Recommend. Thank you, I appreciate it. One of my favorite dealerships. Highly Recommend. Thank you, I appreciate it. More

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Really great employees. Tracy, Reggie, and Omar were very customer focused. They are selling an excellent car that fully meets our needs. Tracy, Reggie, and Omar were very customer focused. They are selling an excellent car that fully meets our needs. More

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