James Burkett

I can’t thank Kia Autosport Columbus enough! After years of frustration at two other dealers who couldn’t figure out my car’s issue since 2022, the service tech here recognized the problem from After years of frustration at two other dealers who couldn’t figure out my car’s issue since 2022, the service tech here recognized the problem from just a photo. His expertise, paired with Melanie’s excellent communication and patience in handling my calls and emails, made the entire process smooth and stress-free. They set realistic expectations, worked quickly toward a true solution, and gave me confidence that—even if the first suspicion wasn’t correct—they’d keep working until my car was fixed. Thankfully, their suspicion was indeed correct and the car is running great now, and I avoided being stuck in a rental for 4+ weeks like the other dealers quoted me. The experience at Kia Autosport Columbus was night-and-day compared to anywhere else and absolutely worth the 1.5 hour drive I made. I’ll never take my car anywhere else. They’ve truly earned my trust and loyalty. More

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