James Donovan
James Donovan at Mariano Rivera Honda

James Donovan

Service Advisor

Mariano Rivera Honda

1435 NY-112
Port Jefferson Station, NY 11776

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of James Donovan

April 09, 2026

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Employee Rating

Always a pleasure doing business at Mariano Rivera Honda port jefferson kind and accommodating thank you More

by anet8866
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2026

Mariano Rivera Honda responded

How wonderful to hear every visit feels seamless. Thank you for letting us care for your Honda HR-V. We look forward to assisting you again.

April 08, 2026

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I came in for service for my leased 2023 Pilot over the weekend and ended up leaving with a brand new 2026 Pilot thanks to Johnny and Diego, who were wonderful to work with. I love my new car! I so appreci More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Mariano Rivera Honda responded

We’re thrilled that Johnny and Diego provided the flexibility and professionalism you expected when moving into a 2026 Pilot. It’s great that our service team could offer a loaner vehicle for your appointment. Thank you for choosing us again for your second lease and we look forward to assisting you down the road.

April 06, 2026

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The process was good. Johnny Lee was an excellent salesman. Listened to what we wanted and delivered More

by kthyfault
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Recommend Dealer
Yes

Other Employees Tagged: Christian Krumbiegel , Johnny Lee

Apr 06, 2026

Mariano Rivera Honda responded

We’re delighted to hear the process was smooth and that our sales team delivered exactly what you wanted. We’ll share your feedback with our staff and hope you enjoy your Honda.

March 31, 2026

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James and Sevi perfect, ı love Honda and marıano Rivera, thanks for everything guys, perfect More

by firat.turkmenoglu01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cavene Bonnick, Nicholas Malena

Mar 31, 2026

Mariano Rivera Honda responded

Thank you for highlighting James’s great work and sharing your enthusiasm for Honda. We’re delighted to have provided perfect service for your CR-V Hybrid. We look forward to assisting you again.

March 10, 2026

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Extremely friendly and polite staff. Very willing to help. I appreciate good customer service Thank you. More

by susanpietri
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 10, 2026

Mariano Rivera Honda responded

It’s wonderful to know our team provided the polite, helpful service you appreciated when purchasing your used Honda CR-V. Thank you for sharing this feedback and for choosing Honda.

March 09, 2026

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All staff are very nice and accommodating. I usually get a shuttle or rent a vehicle and this time I waited in the comfy lounge and appreciated the tv,free bagels and coffee. I love everything More

by dianabeach1
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Recommend Dealer
Yes
Mar 09, 2026

Mariano Rivera Honda responded

It’s wonderful to hear our accommodating team and the lounge’s TV, bagels, and coffee made your visit comfortable. We’re happy the shuttle and rental options worked well for you and that you enjoyed the complimentary car wash. James will be thrilled to see your kind recognition.

March 06, 2026

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I had a positive experience at the service center. All of my questions and concerns were answered and the service was prompt and courteous. More

by jenmchen
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Recommend Dealer
Yes
Mar 06, 2026

Mariano Rivera Honda responded

It’s wonderful to hear that our service center delivered prompt and courteous care for your Honda Ridgeline. We’re pleased that every question and concern was fully addressed and appreciate you taking the time to share your experience.

March 06, 2026

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Fast service, fixed my issue with no problemns. Very nice people, geat customer service dept. More

by JIMCATA2
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Recommend Dealer
Yes
Mar 06, 2026

Mariano Rivera Honda responded

It’s wonderful to know that James and our service team resolved your Honda Insight issue so efficiently. We’re glad you found everyone friendly and our customer service department welcoming. Please let us know if there’s anything else we can help you with.

March 06, 2026

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Employee Rating

Very Professional honest reliable very informative convienent hours very good communication one of the only dealerships that has a good inventory of loaner cars or drop off and pick up options More

by tommytunes516
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Mariano Rivera Honda responded

Thanks for recognizing our team’s professionalism, reliability, and clear communication. We’re glad our extended hours along with loaner vehicles or drop-off and pick-up services made your visit more convenient.

March 04, 2026

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Employee Rating

Excellent customer service, absorbing the cost of my state inspection was a Nice surprise.also car wash service is a plus. More

by joedipalma1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 04, 2026

Mariano Rivera Honda responded

It’s great to hear that covering your state inspection fee was a pleasant surprise. We’re also pleased the car wash added value to your Honda Passport service. Please feel free to reach out to James if there’s anything else we can help with.

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