James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,026 Reviews
4.8

1,026 Reviews

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1026 Reviews of James Fuhs

November 28, 2025

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Thank you Travis! We appreciate your help We love our new Raptor Ranger See you again More

by CharlesHallbauer
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Recommend Dealer
Yes
Nov 29, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Charles! I'm pleased to hear that you love your new Ford Raptor Ranger. I appreciate your kind words, and we look forward to seeing you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 27, 2025

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I am happy with the service I received, especially with Samantha. She is very professional and always tries her best for the clients. She explained everything clearly and updated me when I went to pick up More

by AMINFARHANG86
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Recommend Dealer
Yes
Nov 27, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Folsom Lake Ford, especially with Samantha. Her professionalism and dedication to our clients truly make a difference. I appreciate your feedback, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 26, 2025

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The service team at Folsom Lake Ford is wonderful to work with and apprecite the hospitality... More

by PAUL@PAULBOUDIER.COM
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Recommend Dealer
Yes
Nov 27, 2025

Folsom Lake Ford responded

Thank you for your kind words, Paul! It's great to hear that you had a wonderful experience with our service team at Folsom Lake Ford. We appreciate your feedback and hope to welcome you back soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 23, 2025

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This dealership always takes care of my husband and I’s cars, we have bought several cars over the years here and we continue to be impressed by the service. More

by amanda.martinez92
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Recommend Dealer
Yes
Nov 24, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Amanda! I truly appreciate your loyalty to Folsom Lake Ford and am thrilled to hear that you and your husband have consistently received excellent service. We look forward to continuing to take care of your cars for many more years to come. Please feel free to visit us anytime! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 22, 2025

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Everyone was so pleasant and professional. Especially Luis and Wayne the courier. Excellent customer service. More

by MATTBAKES353
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson , Wayne and Luis

Nov 22, 2025

Folsom Lake Ford responded

Thank you for your review, Matt! I'm happy to hear that you had such a positive experience at Folsom Lake Ford and that Luis and Wayne made a lasting impression with their professionalism and excellent customer service. We appreciate your kind words and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 22, 2025

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Very cooperative and competent. I decided not to return to the dealer closest to me due to their pressure to pay for additional work or materials that Ford does not recommend. I don More

by KEN.NELMES
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Recommend Dealer
Yes
Nov 22, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback, Ken! I'm glad to hear that you had a positive experience at Folsom Lake Ford and that our team was cooperative and competent in meeting your needs. We strive to provide honest service without any pressure to upsell. I appreciate your choice to come to us for your truck needs, and we look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 22, 2025

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I had my second appointment, dropped my car off for a recall, left it all day only to receive a call that it’s done but they didn’t do anything and needed to order the part that I was previously had been More

by TLMANTSCH
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Recommend Dealer
No
Nov 23, 2025

Folsom Lake Ford responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in completing your recall service. Your feedback is important to us, and we strive to improve our communication regarding parts availability. Please feel free to reach out to me directly at Folsom Lake Ford to discuss your concerns further. I appreciate your patience, and we hope to assist you better in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 21, 2025

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The only place I trust to bring my car, No headache, always on time, amazing consumer service. More

by BEDAFAMILY
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Recommend Dealer
Yes
Nov 21, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you trust Folsom Lake Ford for your car needs and appreciate your kind words about our timely service and amazing customer care. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 21, 2025

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Always a pleasure interacting with a great staff. Courteous, competent, and always professional. If you need good service, this is the place for your Ford. More

by KENWYMAN
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Recommend Dealer
Yes
Nov 22, 2025

Folsom Lake Ford responded

Thank you for your kind words, Ken! I truly appreciate your feedback and am thrilled to hear that you enjoy interacting with our team at Folsom Lake Ford. We strive to provide courteous and professional service, and it's wonderful to know that we've met your expectations. We look forward to seeing you again next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 20, 2025

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I have always received great service from the Folsom Lake Ford Service Dept. All service reps are very knowledgeable and friendly. More

by Mcdave
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Recommend Dealer
Yes

Other Employees Tagged: James Willis

Nov 20, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We greatly appreciate your kind words about our service department and our knowledgeable and friendly team. It's always our goal at Folsom Lake Ford to provide top-notch service to our customers. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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