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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
938 Reviews
4.8

938 Reviews

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938 Reviews of James Fuhs

September 01, 2025

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Employee Rating

Travis, the sales associate that helped me was very helpful and knowledgeable.Kentucky,the sales manager went above and beyond to help me get the explorer that I wanted.Everyone that I dealt with at Fo More

by TEPA5O6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Travis,Kentucky and Hazzar were a pleasure to deal with.

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Sep 01, 2025

Folsom Lake Ford responded

Thank you for your glowing review! I'm pleased to hear that Travis and Kentucky provided you with exceptional service during your experience at Folsom Lake Ford. Your satisfaction means a lot to us, and we appreciate your recommendation. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 31, 2025

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Employee Rating

I don’t know about the rest of the service but the quick change is friendly and efficient. More

by WHAM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Payton

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Aug 31, 2025

Folsom Lake Ford responded

Thank you for your feedback and for recognizing our friendly and efficient service at Folsom Lake Ford! We appreciate your support and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2025

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Employee Rating

Really good customer service and problem resolution. Would definitely recommend to anyone looking for ease. More

by MERICKSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Folsom Lake Ford responded

Thank you for your kind words! We at Folsom Lake Ford greatly appreciate your feedback on our customer service and problem resolution. It’s wonderful to hear that you found the process easy and would recommend us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 29, 2025

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Employee Rating

Prompt friendly and professional staff. Very helpful and informative, answered any questions I had - made me feel very valued. More

by trek5200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Cordero

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Aug 29, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that you found our staff at Folsom Lake Ford to be friendly, professional, and informative. We always strive to make our customers feel valued and appreciated. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 27, 2025

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The service staff is outstanding and very professional. I recommend Folsom Lake Ford for all car service needs. More

by ABLANE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your kind words about our service staff. It's great to hear that you recommend Folsom Lake Ford for car service needs. We look forward to seeing you again for any future automotive needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 24, 2025

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Employee Rating

Kevin went above and beyond to make sure we had an amazing experience both during and after our transaction. More

by SETH_BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2025

Folsom Lake Ford responded

Thank you, Seth! I truly appreciate your kind words and am thrilled to hear that you had an amazing experience at Folsom Lake Ford. Our team, especially Kevin, is dedicated to providing excellent service, and it’s wonderful to know he made a positive impact on your visit. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 24, 2025

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Service was quick. Employees were kind and polite. Waiting area was spacious and comfortable. Overall, great experience. More

by STEVEN.DIAZ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Folsom Lake Ford responded

Thank you for your feedback, Steven! I am happy to hear you had a great experience at Folsom Lake Ford. Our team strives to provide excellent service, and it’s great to know that you found our waiting area comfortable as well. We look forward to seeing you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 23, 2025

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Employee Rating

Very accommodating went beyond car of duty. Kept at it to finding the problem and siltion More

by RUPPERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson , Samantha

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Aug 24, 2025

Folsom Lake Ford responded

Thank you for your feedback, Ruppert! It's great to hear your experience at Folsom Lake Ford was so positive and that our team went above and beyond to assist you. Your satisfaction is our priority. We look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 22, 2025

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Employee Rating

Everyone is professional and friendly, I’ve been coming here for a very long time. More

by CHARLIE.SPRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Luis Lagado

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Aug 23, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful feedback, Charlie! I truly appreciate your loyalty and am glad to hear that our team at Folsom Lake Ford has consistently provided you with professional and friendly service. We look forward to welcoming you back for many more visits in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 21, 2025

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Employee Rating

From the moment I drive into the Service Lanes at Folsom Lake Ford, I knew my vehicle was in good hands. My service advisor Luis Legarda was excellent, Luis listen to my concerns and advise me those conce More

by KCJ2PAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Legarda

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Aug 22, 2025

Folsom Lake Ford responded

Thank you so much for your review! It's great to hear you felt confident leaving your 2020 Ford Explorer ST in our hands and that Luis provided you with excellent service. Our team at Folsom Lake Ford is dedicated to ensuring all concerns are addressed effectively and promptly. We look forward to welcoming you back for your next service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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