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James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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4.9
44 Reviews
4.9

44 Reviews

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44 Reviews of James Jacobelli

August 27, 2025

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Employee Rating

Everyone there will help in a heart beat! Big shout out to Raff. Great place! More

by MOTERMAN3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sue Fritz, Rafael Lewis, Michael Jones, Tracy Schultz, Karen Spudy

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Aug 27, 2025

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 26, 2025

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Excellent service, easy to schedule, service contacted me ahead of time to confirm desired work and projected costs More

by berrmanmr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 26, 2025

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Quick, convenient and friendly service. Loved the video of my vehicle being looked at and the recommended services . More

by DAISYSMITH6
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Recommend Dealer
Yes
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Aug 26, 2025

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2025

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The customer service is excellent. Very attentive and friendly. Awesome experience! Would refer others to this location. More

by VANESSA.JOHNSON5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Boughter, Damian George, Karen Spudy

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Aug 26, 2025

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 20, 2025

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Super helpful and friendly customer service. Had my car in and out within a reasonable time. More

by Poshkids24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Tracy Schultz

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Aug 21, 2025

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2025

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Explained the suggestions from technician for inspection very well.Very helpful and knowledgeable of her job More

by WSUNNYDLITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Schultz

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Aug 19, 2025

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 15, 2025

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Employee Rating

The dealership went above and beyond to fix the issue with my vehicle, but also ensure I was able to go where I needed to while it was being worked on. More

by DON.UNGLAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Boughter, Damian George

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Aug 15, 2025

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

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Everything was perfect, the appointment just took longer than I would’ve liked. Excellent service though and decent pricing. More

by mmarsh16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

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Aug 12, 2025

Kenny Ross Mazda responded

Thank you for taking the time to provide us with this feedback.

August 04, 2025

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Employee Rating

Damian did a great job getting me in and out in the am. He also tried to resolve an issue with title registration. Was responsive via text and worked to get my vehicle back to me asap. More

by greggbethune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

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Aug 06, 2025

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 02, 2025

Dealership Rating
Employee Rating

Great experience as always. Friendly and knowledgeable employees. Quick and thorough service. Love the video from the techs that explain everything that was done and what is fou More

by tclloyd25580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Schultz

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Aug 06, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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