James Paolo
James Paolo at Boucher Chevrolet of Waukesha

James Paolo

Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

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4.7
50 Reviews
4.7

50 Reviews

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50 Reviews of James Paolo

November 11, 2025

Dealership Rating
Employee Rating

We had an excellent experience at this dealer. One of the best car purchase experiences we have had. Matt was great and most helpful. Boucher should be happy to have him as an employee. He is an e More

by THEISTAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Maurer, Jim Paolo

Nov 11, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Jim Paolo General Sales Manager 262-549-1000

November 09, 2025

Dealership Rating
Employee Rating

Kyle and Tori were very professional and terrific to work with in trading our corvette and purchasing another. This was done from approximately 9 hours away. Knowledgeable and kepted us informed along the w More

by Rustyjpg
Recommend Dealer
Yes

Other Employees Tagged: Kyle Lind , Tori

Nov 09, 2025

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 31, 2025

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Employee Rating

Very disappointed they chose to charge $168 to change a fuse. Very definitely could have considered it part of the "Bumper to Bumper" warranty. Seems like not a good PR move to me. Too many othe GM dealers More

by Jeff K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Boucher Chevrolet of Waukesha responded

Jeff, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Joe Obernberger Service Manager 262-549-1000

Nov 09, 2025

Jeff K. responded

I don’t know if you passed my explanation and response on to Boucher Chevrolet, but I have not heard anything from them. They have my phone number in their customer profile.

October 17, 2025

Dealership Rating
Employee Rating

Great place for automobule repair, maintenance, and buy a new car. One Two Three For More

by dgog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Wozny, Tyler Wozny, Sam McCloud, Tyler Zimmerman , Daniel Hansen, Hadi Hemmet

Oct 17, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

October 03, 2025

Dealership Rating
Employee Rating

Did a good job. Only thing was I got car back after engine work . Had to bring it back for front end alignment. Other than that good until no start problem which wa More

by VENTURE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

September 03, 2025

Dealership Rating
Employee Rating

Tori Tomlin is a diamond in the rough I have now gotten two SUVs from here my daughter and I both bought one with her. Tori is so personable it was mother's Day weekend and she brought me flowers and they More

by Moviestarkid3
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Tomlin

Sep 03, 2025

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

August 30, 2025

Dealership Rating
Employee Rating

Great customer service and attention to detail. Smooth process with Diane leading the way to get the deal done More

by Hitters23
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Tompkins

Aug 30, 2025

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

August 19, 2025

Dealership Rating
Employee Rating

I had such a wonderful experience with this dealership! The entire team was professional, friendly, and made the car-buying process smooth and stress-free. They were patient with my questions, transparent More

by katelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sina John Isa

Aug 19, 2025

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

July 31, 2025

Dealership Rating
Employee Rating

It was a pleasure to work with Dave Allard to find a new vehicle that fit my needs. Thanks! More

by CPKPETERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Allard

Jul 31, 2025

Boucher Chevrolet of Waukesha responded

Here at Boucher Chevrolet of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jim Paolo General Sales Manager 262-549-1000

July 23, 2025

Dealership Rating
Employee Rating

Fast repair and great communication. My only complaint is that it took 4 days to get the car in to diagnose an issue covered under warranty on a brand new vehicle. More

by miller_adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Boucher Chevrolet of Waukesha responded

Adam, thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

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