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Jamie Ruis
Jamie Ruis at Tamiami Hyundai

Jamie Ruis

Service Advisor

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.8
238 Reviews
4.8

238 Reviews

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238 Reviews of Jamie Ruis

June 20, 2026

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Today I brought my vehicle for the first time and they did a great job More

by manuelg.solorzano
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Tamiami Hyundai responded

Thank you for the excellent review of Tamiami Hyundai, Manuel.

June 19, 2026

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Cumbersome to find the person who can assist you. This is a unnecessary step and should not require a minimum number of words. More

by verlyn-fischer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Tamiami Hyundai responded

Thank you for your feedback, Verlyn. We understand that online review platforms can sometimes be cumbersome to navigate, and we appreciate you taking the time to share your experience with us. Your comments are valued, and we are always looking for ways to improve. We would welcome the opportunity to discuss your visit further and learn what we can do to turn your future experiences into 5-star ones. Please feel free to give me a call at your convenience. We appreciate your business and look forward to serving you again. - Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

June 18, 2026

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The service department is good once you get an appointment. The problem is trying to make an appointment via phone or online - we always just go to the dealership and then make an appointment. More

by IRAROSENBLATT1
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Recommend Dealer
Yes
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Jun 21, 2026

Tamiami Hyundai responded

Ira, we're glad to know you find our service department good but we understand that making an appointment should be easier. We'll work on improving this process for you. In the meantime, feel free to reach out directly when needed. Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

June 11, 2026

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Everything from service to sales and finance was great! ! They were very friendly and met all my needs! I would definitely recommend them!!! More

by Metallica1264
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Delisio , Morgan palmer🤘🤘

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Jun 12, 2026

Tamiami Hyundai responded

It's music to our ears that you had such a good experience with our team! Thank you for choosing Tamiami Hyundai and for sharing your five-star review. We hope to see you again down the road!

June 07, 2026

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Service was fast and friendly. A little pricey for the work that was done on this visit. More

by krydberg
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Tamiami Hyundai responded

Thank you, Krydberg, for stopping by to leave Tamiami Hyundai a wonderful review!

June 01, 2026

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The service manager was really helpful, helped me with a battery tender for the SantaCruz! Jason was his name! The recall works just fine’! Thanks Tamiami Hyundai! More

by PJTWDMD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Tamiami Hyundai responded

We're glad Jason could assist you, and you received fast recall service! Thank you from all of us at Tamiami Hyundai!

May 31, 2026

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The staff at all levels is knowledgeable, helpful, caring and function to make sure that customer is truly happy. More

by pirate231
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Colgan

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Jun 01, 2026

Tamiami Hyundai responded

We are grateful for your feedback! Thank you for choosing Tamiami Hyundai and highlighting our knowledgeable, helpful team. See you next time!

May 30, 2026

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Jamie Ruis, my service advisor, made sure all the issues with my vehicle were thoroughly repaired. More

by NAPLESBEACHBUM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Tamiami Hyundai responded

It's always a pleasure to hear from our satisfied customers! Thanks for giving Jamie a shoutout and for choosing Tamiami Hyundai!

May 29, 2026

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Employee Rating

The dealership may have a good reputation but I had a 1245 appt which should take 30 minutes but they said 30 minutes once it gets in the shop for which there was a 90 minute backup and will take 2 hours More

by DELIASEK
Service Time
Service Communication
Recommend Dealer
No
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Jun 01, 2026

Tamiami Hyundai responded

Thank you for your feedback. We understand your frustration and apologize for the longer-than-expected visit. A service appointment reserves time with your advisor for vehicle check-in and ensures your vehicle is placed into the shop's workflow, but it does not always guarantee immediate technician availability. On the day of your visit, our service department experienced an unexpected backlog that extended wait times beyond our normal expectations. We understand your time is valuable, and we appreciate your patience while we worked to complete your service. Your feedback helps us identify opportunities to improve both scheduling and communication.

May 28, 2026

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Just ask the people involved with the service,they know. No communication and lack of truth in the little there was. More

by Vass13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 29, 2026

Tamiami Hyundai responded

We apologize for any miscommunication or lack of clarity you experienced. We aim to be transparent and helpful in all our dealings, so this feedback is concerning. If you're willing to give us another chance, we'd love the opportunity to serve you. With no name, it is difficult for us to locate your contact information. Please feel free to reach out to me at any time. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

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