Jamie Ruis
Jamie Ruis at Tamiami Hyundai

Jamie Ruis

Service Advisor

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.8
233 Reviews
4.8

233 Reviews

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233 Reviews of Jamie Ruis

June 01, 2026

Dealership Rating
Employee Rating

The service manager was really helpful, helped me with a battery tender for the SantaCruz! Jason was his name! The recall works just fine’! Thanks Tamiami Hyundai! More

by PJTWDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Tamiami Hyundai responded

We're glad Jason could assist you, and you received fast recall service! Thank you from all of us at Tamiami Hyundai!

May 31, 2026

Dealership Rating
Employee Rating

The staff at all levels is knowledgeable, helpful, caring and function to make sure that customer is truly happy. More

by pirate231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Colgan

Jun 01, 2026

Tamiami Hyundai responded

We are grateful for your feedback! Thank you for choosing Tamiami Hyundai and highlighting our knowledgeable, helpful team. See you next time!

May 30, 2026

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Employee Rating

Jamie Ruis, my service advisor, made sure all the issues with my vehicle were thoroughly repaired. More

by NAPLESBEACHBUM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Tamiami Hyundai responded

It's always a pleasure to hear from our satisfied customers! Thanks for giving Jamie a shoutout and for choosing Tamiami Hyundai!

May 29, 2026

Dealership Rating
Employee Rating

The dealership may have a good reputation but I had a 1245 appt which should take 30 minutes but they said 30 minutes once it gets in the shop for which there was a 90 minute backup and will take 2 hours More

by DELIASEK
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Tamiami Hyundai responded

Thank you for your feedback. We understand your frustration and apologize for the longer-than-expected visit. A service appointment reserves time with your advisor for vehicle check-in and ensures your vehicle is placed into the shop's workflow, but it does not always guarantee immediate technician availability. On the day of your visit, our service department experienced an unexpected backlog that extended wait times beyond our normal expectations. We understand your time is valuable, and we appreciate your patience while we worked to complete your service. Your feedback helps us identify opportunities to improve both scheduling and communication.

May 28, 2026

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Employee Rating

Just ask the people involved with the service,they know. No communication and lack of truth in the little there was. More

by Vass13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2026

Tamiami Hyundai responded

We apologize for any miscommunication or lack of clarity you experienced. We aim to be transparent and helpful in all our dealings, so this feedback is concerning. If you're willing to give us another chance, we'd love the opportunity to serve you. With no name, it is difficult for us to locate your contact information. Please feel free to reach out to me at any time. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

May 25, 2026

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Employee Rating

Horrible communication. Called to schedule an AC diagnosis appointment, the soonest they had was 11 days out. Took my car and they had it for 7 days before they touched it a More

by SANCHEZ
Service Time
Service Communication
Recommend Dealer
No
May 26, 2026

Tamiami Hyundai responded

We strive to provide timely and communicative service to our customers so it's concerning to see we missed the mark on these fronts during your recent visit. I would like to address your concerns and ensure that any outstanding issues are promptly resolved. Please don't hesitate to reach out to me at your earliest convenience. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

May 16, 2026

Dealership Rating
Employee Rating

All recalls were fixed and service reps were helpful and knowledgeable. Getting the parts seemed to be the only delay but understandable since this a new made this year. More

by TBDODDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gonzalez

May 18, 2026

Tamiami Hyundai responded

Thank you for your patience and understanding! We hope to serve you again at Tamiami Hyundai.

May 14, 2026

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They met my needs and were sympathetic to my budget, which is very much appreciated. More

by no1lilmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Tamiami Hyundai responded

We are delighted to hear from you. Thank you for the great review of Tamiami Hyundai!

May 06, 2026

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Employee Rating

Excellent service and a great team. We had our Hyundai in the workshop to have the trailer hitch wiring installed. Jamie Rius provided excellent service and was a great help to us. Ever More

by BORIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Tamiami Hyundai responded

Thank you for putting your trust in Jamie and our team! We appreciate your business and look forward to helping you in the future here at Tamiami Hyundai Service Center, Boris.

May 02, 2026

Dealership Rating
Employee Rating

Everything you would expect from a class "A" business. Tamiami Hyundai treated me as an individual and accommodated my needs without hesitation or reservation. I highly recommend this dealership. More

by maroldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caraballo, Louis Schipani , Emanus L.

May 04, 2026

Tamiami Hyundai responded

Thank you for the recommendation of Tamiami Hyundai! It is wonderful to hear that you are so confident in our team.

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