Very efficient service department.
Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not.
Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not.
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by bpatrick16
Verified Customer
Verified Customer
Service Price Transparency
Very efficient and speedy completion of service.
Personnel were friendly and knowledgable. Will return again.
Personnel were friendly and knowledgable. Will return again.
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by JEC115
Verified Customer
Verified Customer
Service Price Transparency
I have been going to Val Ward Cadillac to service my XT5
for 2 years. Jane is great to work with and provides easy to understand, transparent information. The entire team is professional and courteous!
for 2 years. Jane is great to work with and provides easy to understand, transparent information. The entire team is professional and courteous!
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by VORELHOUSEHOLD
Verified Customer
Verified Customer
Service Price Transparency
I wish my Cadillac dealer.
in Portage Michigan was even close to as good as yours
in Portage Michigan was even close to as good as yours
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by MSELKINS
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Fixed a dead battery on the spot| after a jump from my
charger and drove it in.
charger and drove it in.
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by IBMAC51
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always friendly and efficient.
. The service was on time as specified and I was on the road again.
. The service was on time as specified and I was on the road again.
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by JIMR123
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! We hope to see you soon!
Jane is great.
Thoughtful, efficient, with the service you want, the way you want it.
Thoughtful, efficient, with the service you want, the way you want it.
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by EVAN37
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2025 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always great service and family feel.
The BEST CADILLAC DEALER in SWFL. Thanks for always being there.
The BEST CADILLAC DEALER in SWFL. Thanks for always being there.
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by FREDWALTERSGM
Verified Customer
Verified Customer
Nov 25, 2025 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
I always get treated with top notch professionalism.
All of my interactions with everyone that I deal with have been very satisfying and comforting.
All of my interactions with everyone that I deal with have been very satisfying and comforting.
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by Jimbooth1804
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2025 -
Val Ward Cadillac Inc responded
Thanks for your praise and kind comments about our team. We hope to see you soon!
Jane always takes care of us.
Val Ward has kind and caring staff with the patience to explain everything. Plus great coffee and snacks in the lounge!
Val Ward has kind and caring staff with the patience to explain everything. Plus great coffee and snacks in the lounge!
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by REMDAWG67
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!