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Janessa Rios
Janessa Rios at Russ Darrow Toyota of West Bend

Janessa Rios

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.8
24 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

4.8

24 Reviews

Write a Review

24 Reviews of Janessa Rios

August 24, 2025

Dealership Rating
Employee Rating

We were promised no hassle and that is exactly what we got. Communication was great. The car was perfect More

by muhing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buettner, Klinton Stoffel

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Aug 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

August 15, 2025

Dealership Rating
Employee Rating

Friendly, they listen and helped me understand some things. Gave me options. My salesperson Dan, is just the best! More

by kimliebetrau717
Recommend Dealer
Yes
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Aug 15, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

August 14, 2025

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Employee Rating

Courteous and efficient. Their reminders are helpful. Also the video reviews are good. Pricey but a handy location for us More

by maryalbogs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Aug 15, 2025

Russ Darrow Toyota of West Bend responded

Mary, thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

August 11, 2025

Dealership Rating
Employee Rating

Polite and friendly staff, clean dealership, no pressure sales. The service department was accommodating and fast. I will be using Russ Darrow moving forward. More

by ted.swan.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli

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Aug 11, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2025

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Employee Rating

I bought my first Rav4 from Russ Darrow and had a great experience with the sales AND service staff. I now bought my first 4Runner here and again...great experience! Consistently reliable!! 5 stars! More

by JILLAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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Jul 22, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

July 12, 2025

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Employee Rating

I am extremely satisfied with the service I received. They got the vehicle that I wanted to see there from another one, checked it out, & worked with me to get the financing done. Will always recommend & More

by hassd1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Matthew Buettner, Seth A Tearney, Jordan Seagren, Abigail Lundberg

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Jul 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 29, 2025

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Employee Rating

I actually had Seth mostly and he was WONDERFUL I was stressed and he was respectful and helpful. I will return for any upcoming work in the future More

by judy.bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Ryan Knepprath

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Jun 29, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you, Judy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

June 28, 2025

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Employee Rating

Clean and friendly Not the most knowledgeable sales staff. Finance was totally on top of game. More

by TATANKAMAN99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler

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Jun 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience! Mitchell Darrow mitchell.darrow@russdarrow.com

June 12, 2025

Dealership Rating
Employee Rating

Everybody was very kind and professional. I’m glad that I bought a car from Russ Darrow Toyota. Thank you! More

by Saaya S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashton Anderson, Abdel Montoya-Ardon

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Jun 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

June 12, 2025

Dealership Rating
Employee Rating

I was very happy with the dealership and car purchased. Everyone was in a cheerful disposition, the sales representative and Financial Advisor were very nice people to work with. I’d give this dealership 5 More

by ATHLETIC_DIABETIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler, Ashton Anderson

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Jun 12, 2025

Russ Darrow Toyota of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mitchell Darrow mitchell.darrow@russdarrow.com

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