Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Janya Roberson
Janya Roberson at Jones Chevrolet Humboldt

Janya Roberson

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

Contact Me
4.8
9 Reviews

Dealership Experience

10 mos

4.8

9 Reviews

Write a Review

9 Reviews of Janya Roberson

June 05, 2025

Dealership Rating
Employee Rating

Good customer service ever thing done in a good timely manner Love how all staff greet you More

by Andrearenaw
Recommend Dealer
Yes

Other Employees Tagged: Janya Roberson

Report | Print
Jun 06, 2025

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

June 05, 2025

Dealership Rating
Employee Rating

I was there for over three hours for an oil change, and tire rotation only. More

by Shelly.magruder
Recommend Dealer
No
Report | Print
Jun 08, 2025

Jones Chevrolet Humboldt responded

Shelly, providing a positive service experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

June 02, 2025

Dealership Rating
Employee Rating

Great service ! ! Appointment was on time as scheduled !! Friendly and very professional staff !! Neat dealership !! More

by UCHISM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2025

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones Chevrolet Humboldt to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

May 05, 2025

Dealership Rating
Employee Rating

Very professional and gets the job done everytime. And very polite and coutious. Thank you. More

by futrell.ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia, Jeremy Sanford

Report | Print
May 05, 2025

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

April 13, 2025

Dealership Rating
Employee Rating

I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. More

by terry416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia, Jeremy Sanford

Report | Print
Apr 14, 2025

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

March 23, 2025

Dealership Rating
Employee Rating

Service was timely and good but prices are too high for alternative services ..Janya was great More

by MH42852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 25, 2025

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear Janya was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

March 07, 2025

Dealership Rating
Employee Rating

Beautiful smile and a great attitude . . When in customer service , these ywo are necessary for a successful service 😊 More

by joskiegilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Garcia

Report | Print
Mar 07, 2025

Jones Chevrolet Humboldt responded

We are very happy to hear Crystal, Janya, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

February 26, 2025

Dealership Rating
Employee Rating

She was very nice. Service was quick. Waiting room was large and clean. Will definitely use them again. More

by MWATTS0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 26, 2025

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

February 23, 2025

Dealership Rating
Employee Rating

Worse dealership located in west Tennessee. . The finance department just lies to you and covers things up More

by DAKOTA22S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Garcia

Report | Print
Feb 24, 2025

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Gastelum Jones Chevrolet Humboldt Management Team (731) 798-2766

Dealership Inventory (146 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $50,446
2025 Chevrolet Silverado 1500
new
Slate Gray Metallic exterior
Automatic
Four-wheel Drive
$50,446
View Details
used 2020 Ram 1500 car, priced at $39,986
2020 Ram 1500
used
Diamond Black Crystal Pearl exterior
Automatic
Four-wheel Drive
$39,986
View Details
used 2021 Ford F-150 car, priced at $29,573
2021 Ford F-150
used
Black Metallic exterior
Automatic
Four-wheel Drive
$29,573
View Details
used 2022 Ram 1500 car, priced at $43,623
2022 Ram 1500
used
Flame Red exterior
Automatic
Four-wheel Drive
$43,623
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $49,206
2025 Chevrolet Silverado 1500
new
Red Hot exterior
Automatic
Four-wheel Drive
$49,206
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $42,692
2023 Chevrolet Silverado 1500
used
Red exterior
Automatic
Four-wheel Drive
$42,692
View Details
View All Inventory