Jared Romo

Juanita was awesome at getting back to me with questions about a Jeep wrangler I was interested in. She was very professional and friendly. She took care of getting the appointment going and making sure i about a Jeep wrangler I was interested in. She was very professional and friendly. She took care of getting the appointment going and making sure it all worked out! More

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Everyone at Napelton Chevrolet was interested in getting me the vehicle I wanted at a fair price with only helpful interaction. me the vehicle I wanted at a fair price with only helpful interaction. More

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Sales team was fast and friendly. Welcomed us at the door and listened to what we were looking for. Welcomed us at the door and listened to what we were looking for. More

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Easy to deal with for the most part. Matched the discount another dealer offered me Matched the discount another dealer offered me More

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Every one was great overall it was a good experience got a new car couldn’t be happier a new car couldn’t be happier More

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I was baited into coming down to look at a 2014 Chevy Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mik Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mike and Juanita Soto to schedule appointment on 1/31. Always that the car was available and they were ready to make a good deal due to it being end of month and managers were working to get a sale. Upon arrival, Mike was not at work, so I was given to another salesman. I was told that someone else had already wired money over to purchase the truck. That was the real bait. The manager Jake confronted me and said the person was ready to wire the remaining balance to purchase the truck, but the outstanding guy he was said he believes in first come first serve and was willing to sell me the vehicle. I test drove and asked to see it in the service garage for better lighting, which was fine. After looking at the truck closely, noticed paint bubbling by the two back doors on the rocker panels. This was not noted at any time. The manager sent a offer with the salesperson to completely low ball me on a trade in, with full price for the truck. I told them that was my ticket out of there. All said and done, I thought car dealers and managers more so we’re moving in the right direction, but obviously this dealership and it’s management bring the bad name legacy of the typical car sales people to overall rip you off. This will go out to every social media site available, and I hope this and I hope their reputation gets the bad name it deserves. More

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Very friendly very helpful. Jared was knowledgeable. We enjoyed working with him. Jared asked a lot of questions took notes and found the vehicles that I was interested in. Foun Jared was knowledgeable. We enjoyed working with him. Jared asked a lot of questions took notes and found the vehicles that I was interested in. Found them promptly in the system and we did the test drive. I’m very happy with my purchase. Thank you. More

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Very knowledgeable, very friendly and truly made the car buying experience a pleasant one. Would recommend him to everyone! buying experience a pleasant one. Would recommend him to everyone! More

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Everyone from my salesman Josh down to my finance guy Mitch and Sales Manager Derek, did a great job! Very happy with my experience at Napleton Chevrolet St. Charles! Mitch and Sales Manager Derek, did a great job! Very happy with my experience at Napleton Chevrolet St. Charles! More

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I was extremely nervous to walk into another dealership after being taken advantage of recently. I received great treatment and fantastic service by the sales to the manager to the finance office. I will 1 after being taken advantage of recently. I received great treatment and fantastic service by the sales to the manager to the finance office. I will 100% be referring Napleton Chevy to family and friends. They found a way to calm me down and go above and beyond. More

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