Jason Bolen

My window was making some odd sounds & took to oxmoor center . They had my car for 4 days and told me it would be $1000 . I said no & replaced the $29 part myself . I believe they just shot me a high pri center . They had my car for 4 days and told me it would be $1000 . I said no & replaced the $29 part myself . I believe they just shot me a high price so they wouldn’t have to do it . $970 labor on a $30 part More

by kycowan22 Verified Customer Verified Customer

Report | Print

Made same day appointment and was able to get us in and out pretty fast. out pretty fast. More

by MMYERS051212 Verified Customer Verified Customer

Report | Print

Brandon was great each and every time we are there he always on point tells us everything that going on with the truck and give us updates when needed …. Fantastic work job well done always on point tells us everything that going on with the truck and give us updates when needed …. Fantastic work job well done More

by Swan Verified Customer Verified Customer

Report | Print

This was the second time we have had our Edge serviced at your dealership and they just get keep better each time. Thorough and fast. Very good to deal with. your dealership and they just get keep better each time. Thorough and fast. Very good to deal with. More

by JABBENNETT04 Verified Customer Verified Customer

Report | Print

Have always had exceptional customer service with Oxmoor Ford Service Team. Have had issues at other dealership service centers so I now bring both my Rapter and Explorer to Oxmote Ford. Ford Service Team. Have had issues at other dealership service centers so I now bring both my Rapter and Explorer to Oxmote Ford. More

by JAMES.PUCKETT69 Verified Customer Verified Customer

Report | Print

I have never seen a more disinterested “service” staff. Pulled in not a soul greeted me I approached the only person not on their phone or with their nose in the computer told him I had a 10:30 appointment Pulled in not a soul greeted me I approached the only person not on their phone or with their nose in the computer told him I had a 10:30 appointment was gruffly told to see someone at another desk. Again no greeting was told that it would take about an hour and was directed to the visitor lounge. After about 90 minutes I saw my truck pulled up and waited about five minutes for someone to let me know what was going on. I went to the “service” advisor and was told he was waiting on my paperwork. I really felt like he thought he was doing me a favor. The only remotely conversational exchange was when he asked me to give him a good review. I’ve had service there before and at other dealerships but I will most definitely going back to Tri-County or Bill Collin’s for future work. More

by Wagner.Jim Verified Customer Verified Customer

Report | Print

Liars they dont tell you everything up front I would not tell my worst enemy to bring a vehicle to this place. tell my worst enemy to bring a vehicle to this place. More

by Russelln345 Verified Customer Verified Customer

Report | Print

Efficient and excellent service. Kept me informed and up to date while I waited for them Kept me informed and up to date while I waited for them More

by BERLYW Verified Customer Verified Customer

Report | Print

Very good & will go back when needed. Really appreciate Oxmoor picking my car up at my home. Really appreciate Oxmoor picking my car up at my home. More

by joejudyclifton Verified Customer Verified Customer

Report | Print

Very professional. Car was done on time at reasonable cost. Staff very knowledgeable and friendly. Would go back Car was done on time at reasonable cost. Staff very knowledgeable and friendly. Would go back More

by ballard_2013 Verified Customer Verified Customer

Report | Print