Jason Currid

Ryan Torres was very personable and knowledgeable. He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used vehicle we traded for. The first day with looked at it Ryan said it was a little over $28,000. But the next day we looked and decided to purchase he said he did not know the price, but we expected to get the $28,000 price but finance had set the price at over $29,000. Gary went so fast getting our signatures he did not review the sales sheet. We should have asked but he was going so fast we signed and left. Then we realized that the price was $1,000 more than expected. We got finance services from Toyota at 4.75 interest rate with the Hylander. But without Gary reviewing the finance sheet we ended up with financing with another company Wells Fargo with the interest rate of 7.14. Had Gary reviewed the sales sheet and explained that to us, we would have never agreed with that interest rate. That is extremely high, and we would have never made the trade. But as it is we signed everything and brought the used Rav-4 home. We like it but now we are having to try to find someone else to finance it at a lower rate. Gary needs to slow down and explain all the paperwork to the customer rather than trying to go so fast that we were stunned afterwards. Also, when a price is quoted, that is the price that should have been given to us. We like the car, will keep it and get it paid off as soon as possible. We were satisfied with Ryan Torres, but not with the higher price than quoted and the lack of customer service by Gary. More

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The Best dealership I've seen! Very professional and caring too..my 2020 Tacoma is the best truck out there... Very professional and caring too..my 2020 Tacoma is the best truck out there... More

by winshipNathaniel Verified Customer Verified Customer

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Love the service crew, they are always friendly and I can get in quickly for service . get in quickly for service . More

by LIZMCGREGOR2135 Verified Customer Verified Customer

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Everything went great! You have a nice waiting room! Thank you for the good service! You have a nice waiting room! Thank you for the good service! More

by mjrj4 Verified Customer Verified Customer

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Justin Freeland is a pleasure to work with. We’ve done business with him for over 10 years. He made the process of trading in our vehicle easy and seamless. 10/10 highly recommend. We’ve done business with him for over 10 years. He made the process of trading in our vehicle easy and seamless. 10/10 highly recommend. More

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Sunny went above and beyond meeting my needs and expectations. She was able to provide me with many choices and zeroed in on the perfect fit for my want, needs and budget. Sunny is absolutely the be expectations. She was able to provide me with many choices and zeroed in on the perfect fit for my want, needs and budget. Sunny is absolutely the best asset you have and is also a super customer advocate. Toyota’s service department sold me in the location and Sunny just made the entire Toyota experience one to always be my first choice for buying and service. The entire process was quick and easy. Bro bc a disabled veteran sometimes car buying can be challenging with my special needs. Sunny met and exceeded on all point. The sales magnet was easy to work with and allowed me to negotiate without shame. Thee entire process was seamless and easy. Every staff member was kind, courteous and conscientious of my special needs. This Altus location is head and shoulders above their competition and deserves the four star rating! Thanks for the most pleasurable car buying experience ever. More

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Sunny was outstanding! I could not have asked for better service, or mor personalzed service. She met me six months ago and kept me in mind and found exactly what I wanted. I could not have asked for better service, or mor personalzed service. She met me six months ago and kept me in mind and found exactly what I wanted. She gave me many options all which fit my budget and specs. I loved her low key approach and commitment to getting me the right car at the right time at the right price. She is your teams best asset. More

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Wonderful and warm service. , Treated like family Makes me want to tell everyone and I do. Thank you! , Treated like family Makes me want to tell everyone and I do. Thank you! More

by be42na62 Verified Customer Verified Customer

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i finally got what i wanted last year a silver SR5 yea made a good deal made a good deal More

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Sunny is AMAZING! She met me about six months ago when I began shopping and I had decided to defer buying. Sunny remembered exactly what I wanted and did a fantastic j She met me about six months ago when I began shopping and I had decided to defer buying. Sunny remembered exactly what I wanted and did a fantastic job finding so many great choices that fit both my budget and my “wish list” . Sunny has a great ZERO PRESSURE approach and worked every minute detail and nuisance until I found my dream car well within my budget! She was able to work my payment to exactly my specifications with the easiest car purchase I have ever made. More

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