Jason Klein

BUYER BEWARE!!!Sells lemons. Transmission started to go BUYER BEWARE!!! Sells lemons. Transmission started to go out on a 2016 truck within LITERALLY a few weeks after buying it. Took it back to Klein whi BUYER BEWARE!!! Sells lemons. Transmission started to go out on a 2016 truck within LITERALLY a few weeks after buying it. Took it back to Klein while still within our 6 month warranty, they said it was only a "howl" from the tires. We're not mechanics, and we felt we could trust they knew what they were talking about. A few months pass, noise is still "howling" take it back in, now after the 6 month warranty..... and voilà! We need a new transmission. Funny how that same noise didn't mean a new transmission 2 months ago????? And if you're still reading this, and wondering if they would work with us on the price of replacement, they won't. They wouldn't even return our phone calls. After 2 days of calling them, hoping they would work with us they basically said, sorry not our problem. More

Report | Print

All down hill after purchase. Sales staff friendly and quick to take your money, but when you have an issue with your brand new vehicle look out! Brought my new truck there to hav Sales staff friendly and quick to take your money, but when you have an issue with your brand new vehicle look out! Brought my new truck there to have some scratches taken out. Took 2 trips to them to get that correct to a satisfactory condition. Driving and hour each way to do so. Also need steering wheel alignment fixed. All they did was put it on the alignment rack and said it was within GM specs. Ok, why is the wheel offset? Is a crooked steering wheel acceptable by GM spec? Then somewhere along the line they damaged the interior of my brand new truck! When confronted I was told there was no way they could have done that. Well the gouge in the A pillar of my truck wasn’t there when I dropped it off! After many months of trying to get these issues resolved, many non returned calls, basically ignored. I had to call Jason Klein myself and was told by him “there’s nothing we can do for you” Basically “go away” So now I am left with a new truck that has a crooked steering wheel and damaged interior. That will all need to be fixed at my own cost. Unbelievable horrible service after you spend $40,000 on a new vehicle. I’ve had better service at small used car dealers then I received from Klein! All those looking to purchase from the Klein’s think twice. The friendly sales staff will lure you in, but it’s all over after that. What a disappointment. More

Report | Print

2017 Chevy Impala Very friendly salesmen as well as atmosphere. Good with information and opportunity. Highly recommend for anyone of any age looking for a reliable, wo Very friendly salesmen as well as atmosphere. Good with information and opportunity. Highly recommend for anyone of any age looking for a reliable, worthwhile vehicle. More

Report | Print

Absolutely Fantastic! Great to be back doing business at our hometown Klein Dealership, who through the many years, has been one of Clintonville's largest supporters in m Great to be back doing business at our hometown Klein Dealership, who through the many years, has been one of Clintonville's largest supporters in many ways including being one of Clintonville's largest tax payers (investors) to our City and County.....and also doing business with the sales staff, namely Ron Krueger who actually claims he struck me out during a bitter Marion Meister---Clintonville A's clash many many years ago???????? Good thing at my age I don't remember that. More

Report | Print

Excellent! Very professional from everyone at the dealership. Brad treated us like family. Couldn't make car shopping any easier, glad we could buy local. Wil Very professional from everyone at the dealership. Brad treated us like family. Couldn't make car shopping any easier, glad we could buy local. Will be back. More

Report | Print

Wonderful Experience Brad Cupp & Aaron Mendoza were wonderful to work with. Happily stayed past closing to assure we could go home with the vehicle yet that evening. Brad Cupp & Aaron Mendoza were wonderful to work with. Happily stayed past closing to assure we could go home with the vehicle yet that evening. More

Report | Print

Purchase and trade in The sales process was smooth and easy. The team did an excellent job evaluating the trade in and working on purchasing a new vehicle. Kurt was easy The sales process was smooth and easy. The team did an excellent job evaluating the trade in and working on purchasing a new vehicle. Kurt was easy to get along with. More

Report | Print

Excellent customer service Always excellent service and customer service. Your treated like family at Klein's. Great job Ron Krueger very knowledgeable, also John and Jason as w Always excellent service and customer service. Your treated like family at Klein's. Great job Ron Krueger very knowledgeable, also John and Jason as well. My wife loves her new truck! More

Report | Print

Great people to deal with Everyone is extremely friendly, knowledgeable, and helpful. All our needs were met with service above and beyond our expectations. Thanks for helpin Everyone is extremely friendly, knowledgeable, and helpful. All our needs were met with service above and beyond our expectations. Thanks for helping us find the perfect vehicle for us. More

Report | Print

Excellent service. Thanks. Bought a vehicle mostly online, I traveled to pick it up and the service every step of the way was excellent. Thanks to everyone involved. Bought a vehicle mostly online, I traveled to pick it up and the service every step of the way was excellent. Thanks to everyone involved. More

Report | Print