Jason Minard

Nissan of White Marsh has a well designed operation with a modern look, family friendly lots of glass for visibility, large inventory and service division. Purchased a 2019 Van for a non profit that serves a modern look, family friendly lots of glass for visibility, large inventory and service division. Purchased a 2019 Van for a non profit that serves persons with:disabilities. Sales associate (Seth Bagheri) was great- understood our need, met budget, not pushy, quick to locate our vehicle and pleasant. The downside of the experience- thought vehicle was waiting but not unable get vehicle until next day, waited almost 3 hours day to finalize deal w/management, waited to see finance (only 1 person but pleasant) to complete paperwork, despite a cash deal and promotion of “low jack” feature after almost 3 hours it was not in budget at an extra $1000 nor wanted especially after 3 hours. Thought about leaving earlier but liked salesman, vehicle, price and met non-profit’s need. Next day, dealership/management approved a thorough detail to van, an oil change and a full tank of gas- nice touch, much appreciated & thank you, however the overall process believe needs to improve with sensitivity to time and wait and no low jack offer at the end since there are many choices for the consumer, otherwise your dealership has a great product and should be quite successful if training and sensitivity are implemented. All the best Chip- More

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The staff were polite but insistent that the car could not be sold without additional unnecessary ("LoJack"(TM), "ceramic coating", and so on to add to the cost. The advertised price is lower than what th not be sold without additional unnecessary ("LoJack"(TM), "ceramic coating", and so on to add to the cost. The advertised price is lower than what they are willing to sell the car for. What it turns out to be is bait and switch. Maryland's AG office has been notified. More

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Looking for your next vehicle online? This is the Way! So many things have changed in the past few years in the vehicle shopping process, but the team at Nissan of White Marsh is doing th This is the Way! So many things have changed in the past few years in the vehicle shopping process, but the team at Nissan of White Marsh is doing things right. I was shopping for my Frontier for over 5 months, and I was being patient to find the right vehicle at the right price. So many dealerships are quick to throw a number on a car-buying site; you can imagine what happens when you try to ask questions or confirm details- let alone talk price. Brice and the sales team at Nissan of White Marsh treated me with respect and patience even though I wasn't in the building. The transparency, integrity, and ease of communication with Jason in finance made an online and phone interaction feel like a 'hand shake deal'. They checked every box and answered every inquiry. In the end, the Value and Trust earned made it an easy decision to FLY FROM FLORIDA to do business here. If you are shopping online and want peace of mind with your major purchase- I hope that this review speaks to you. Nissan of White Marsh will treat you right and make the experience one to boast about. This is how it is supposed to be! More

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This dealership is awesome. I worked with Preston and he was there every step of the way. I wasn’t able to go to White Marsh but Preston drove my new car to me so that I didn’t I worked with Preston and he was there every step of the way. I wasn’t able to go to White Marsh but Preston drove my new car to me so that I didn’t have to make the drive. Paper work was done ahead of time to expedite the purchase. I would recommend Preston 100% for your next purchase. More

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Mike makes the car buying experience easy! He has helped our business locate hard to find Vans when we need them quick. Looking forward to buying a Nissan in the future from Mike ! He has helped our business locate hard to find Vans when we need them quick. Looking forward to buying a Nissan in the future from Mike ! More

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The best customer service ever! Mike and the team work hard at getting everything you want and more. I highly recommend. I would give a million star rating if that was an option. If Mike and the team work hard at getting everything you want and more. I highly recommend. I would give a million star rating if that was an option. If you haven’t seen Mike and the team, what are you waiting for? More

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