Jason Smith
Jason Smith at Clay Cooley Kia

Jason Smith

Sales Consultant

Clay Cooley Kia

1247 East Airport Frwy
Irving, TX 75062

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4.2
20 Reviews
4.2

20 Reviews

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20 Reviews of Jason Smith

December 08, 2025

Dealership Rating
Employee Rating

My service tech was polite and helpful. The service was done quickly. I would like to do more business with him More

by RIEHLE.CHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Clay Cooley Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 01, 2025

Dealership Rating
Employee Rating

Excellent service,I got the car I wanted, Audi A6 is awesome,I recommend anybody to go there. More

by ww539657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Clay Cooley Kia responded

Thanks for your feedback on your recent visit to Clay Cooley Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

November 28, 2025

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Employee Rating

Swift and professional service- I found all aspects of my visit to be satisfactory. I would rate Doug my service advisor with 5 stars out of 5. More

by nishilbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 17, 2025

Dealership Rating
Employee Rating

Everything was good except when i got home I had 2 of my tires valve caps missing from my tire rotation. More

by Ejparvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Clay Cooley Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

November 16, 2025

Dealership Rating
Employee Rating

The dealership was clean. Everyone was helpful and kind. The service was efficient and well communicated More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Clay Cooley Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 16, 2025

Dealership Rating
Employee Rating

I purchased my vehicle from Clay Cooley in 2019, and I keep bringing my car back for service all these years for regular maintenance. They are very good and reliable to do it right. I know my car will be More

by Sandy
Recommend Dealer
Yes
Nov 16, 2025

Clay Cooley Kia responded

Thanks for sharing your thoughts about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

November 08, 2025

Dealership Rating
Employee Rating

The maintenance broke one of the clips and the prices surge waiting for replacement they have not rang me in about a week More

by vincentmatoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Willey, JEFF WARFIELD , Hal Hulbert

Nov 11, 2025

Clay Cooley Kia responded

Providing a positive experience is our top priority, Vincent, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 04, 2025

Dealership Rating
Employee Rating

I still haven’t heard any response from the dealership since my initial complaint. I’m still waiting for a satisfactory resolution. More

by krammc67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dawson-New car sales

Nov 07, 2025

Clay Cooley Kia responded

Thank you for this feedback, and we apologize for the communication issues on our part. Would you mind sending us a message with your contact information so we can reach out and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Nov 04, 2025

krammc67 responded

You can contact me at 214-931-9197. I only wanna speak w the general manager of the Kia dealership.

November 01, 2025

Dealership Rating
Employee Rating

Great dealership, good customer service, and was willing to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants More

by pointcity85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, JEFF WARFIELD, Peter Watkins , Hal Hulbert

Nov 01, 2025

Clay Cooley Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

October 23, 2025

Dealership Rating
Employee Rating

The service department does a great job with professionalism, integrity and timeliness. Highly recommend to take your vehicle here. More

by Jonbutler2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Willey, JEFF WARFIELD, Peter Watkins , Hal Hulbert

Oct 23, 2025

Clay Cooley Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Kia, we look forward to having you as a valued customer for many years to come!

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