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Jason Waterman
Jason Waterman at Browns West Branch Chrysler Dodge Jeep Ram

Jason Waterman

Browns West Branch Chrysler Dodge Jeep Ram

205 Tidewater Drive
West Branch, IA 52358

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Jason Waterman

March 13, 2026

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Employee Rating

I've been a customer for about 20 years. Always great service by the team. More

by icboal
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Recommend Dealer
Yes
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March 12, 2026

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According to the survey instructions any further comment is optional. Quit bugging me about surveys as this may lead to a decrease in my satisfaction level. Is not my repeat business indication enough of my More

by tim.saylor
Recommend Dealer
Yes
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March 09, 2026

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It is a great place to get service and to trade in cars. Great people More

by FSTRFAM
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Recommend Dealer
Yes
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re glad you’ve had a good experience with both service and trading vehicles here. We appreciate your support and look forward to helping you again down the road.

March 02, 2026

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Did a nice job replacing the hands free device and had it installed within a few days More

by aireyfong37
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Yes
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for your feedback and the 5 stars! Glad we could help.

March 02, 2026

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I was not impressed with the waiting area, the cost of my repair and the length of time it took to fix my vehicle. More

by patricialehrman65
Recommend Dealer
No
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Hi Patricia. We take service very seriously here, so we are sad to hear that you were dissatisfied with the time it took. I hope you feel things were resolved when we reached out. If you have any other concerns, please contact our Guest Experience department at jwaterman@victorywithbrowns.com. We hope to see you again.

February 27, 2026

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Very courteous and quick. Appreciated noticing other services that were needed. Great explanations of services needed. Thank you! More

by newport0
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Yes
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

We just want to make sure you're informed and aware of your options. The rest is up to you! Glad we could help out and made it quick. Thanks for 5 stars!

February 26, 2026

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word one, word two, word three, word four, word five. Best not be demanding. Right? More

by delane1
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Recommend Dealer
Yes

Other Employees Tagged: Caden Schmidt

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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Word one, word two… five stars. That’s the part we like best. 😄 Thanks for the review; we'll let Caden know he made a good impression!

February 26, 2026

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Staff are always friendly and helpful. Service is quick and excellent! Definately recommend to anyone needing their car serviced, or are thinking of buying a new car. More

by jsalemink
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Yes
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Glad to hear we hit all the marks! Thank you for the kind words.

February 26, 2026

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Excellent service, did a good job of keeping me involved. Would recommend them. Positive experience More

by mallicoatsteve
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Recommend Dealer
Yes
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for the positive review, Steve. Pleasure seeing you!

February 25, 2026

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The staff was wonderful and got me in right away, even though I made a mistake with the day of service. They took care of me anyway. Thank you! More

by SEBAYLOR1970
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Yes
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Mar 10, 2026

Browns West Branch Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, and we're glad we could help. We'll be here the next time you need us, too!

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