Thanks for the great job, keep up the good work and keep
your eye on the ball, Alan
your eye on the ball, Alan
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by boroughconsult
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Landers Kia responded
Thank you, Alan! We truly appreciate your kind words and support for Landers Kia. Our team is committed to providing excellent service, and we look forward to assisting you again in the future. Have a great day!
Sincerely, The Landers Kia Team
I’m a guy that’s been in the car business for over 30
years. There’s very few people I trust to work a deal and do it fairly. Noel Harthcock and TJ did an outstanding job. Very pleased with my experience
years. There’s very few people I trust to work a deal and do it fairly. Noel Harthcock and TJ did an outstanding job. Very pleased with my experience and purchase.
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by HARNOLD0
Verified Customer
Verified Customer
Aug 29, 2025 -
Landers Kia responded
Thank you for your wonderful review! We greatly appreciate your trust in us, especially with your extensive experience in the car business. It's fantastic to hear that Noel and TJ provided you with outstanding service during your purchase at Landers Kia. We look forward to seeing you again for your future automotive needs!
Sincerely, The Landers Kia Team
TJ and Noel did an outstanding job.
I’m very pleased with the purchase of my new 2025 Kia Sportage hybrid
I’m very pleased with the purchase of my new 2025 Kia Sportage hybrid
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by HARNOLD0
Verified Customer
Verified Customer
Aug 24, 2025 -
Landers Kia responded
Thank you for your review! We're happy to hear you had an outstanding experience with TJ and Noel at Landers Kia. Congratulations on your new 2025 Kia Sportage hybrid! We appreciate your support and look forward to seeing you again soon.
Sincerely, The Landers Kia Team
Very good experience.
Brandon took care of us very well! Overall, a very smooth experience,
Brandon took care of us very well! Overall, a very smooth experience,
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by don.elrod
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Noe
Aug 23, 2025 -
Landers Kia responded
Thank you for your wonderful feedback, Don! We're thrilled to hear that you had a very good experience at Landers Kia and that Brandon took great care of you. Our team strives to provide smooth and enjoyable experiences for all our customers. We look forward to assisting you again in the future!
Sincerely, The Landers Kia Team
Brenden Lovelace was really easy to work with and make
the car buying process really smooth.
the car buying process really smooth.
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by Benbryant12
Verified Customer
Verified Customer
Other Employees Tagged:
Brenden Lovelace
Aug 19, 2025 -
Landers Kia responded
Thank you, Ben! We’re glad to hear that you had a smooth car purchasing experience with Brenden at Landers Kia. Our team strives to make the process as easy as possible, and we appreciate your kind words. We look forward to seeing you again!
Sincerely, The Landers Kia Team
Had a great experience, I was in and out all my paperwork
was handled and explained thoroughly overall just a great experience!
was handled and explained thoroughly overall just a great experience!
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by Terrellif199
Verified Customer
Verified Customer
Other Employees Tagged:
Devin Dendy
Aug 14, 2025 -
Landers Kia responded
Thank you so much for your kind words, Terrell! We're delighted to hear that you had a great experience at Landers Kia and that the paperwork was handled smoothly for you. Our team strives to make the process as easy as possible for our customers. We look forward to seeing you again next time!
Sincerely, The Landers Kia Team
It was great.
We had someone uber us to Movies and back really nice people.
We had someone uber us to Movies and back really nice people.
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by msonya022
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Landers Kia responded
Thank you for your wonderful review, Sonya! We're thrilled to hear that you had a great experience with Landers Kia and enjoyed the convenience of our Uber service. Our team always strives to provide excellent service, and it's fantastic to know it made a positive impact on your visit. We look forward to seeing you again!
Sincerely, The Landers Kia Team
On the evening prior to my visit, I scheduled an
appointment online for a diagnostic test due to my check engine light coming on. When I arrived for my appointment, I was informed there would be a s
appointment online for a diagnostic test due to my check engine light coming on. When I arrived for my appointment, I was informed there would be a short wait due to a high volume of customers. I completely understood and appreciated the courtesy of being informed. As someone who has purchased two vehicles from Landers Kia and has always brought my vehicles to your shop for maintenance and service, I’ve come to expect—and have consistently received—excellent customer care.
However, during this particular visit, I ended up waiting for five hours for a diagnostic test to be completed. While I was briefly checked in on twice during that time, there didn’t appear to be any sense of urgency or communication about when my vehicle would be seen. As someone who values and respects the work your team does—especially under the difficult conditions of extreme heat—I want to make clear that my intention is not to place blame or get anyone in trouble.
That said, the extended delay without consistent updates or follow-up left me frustrated, particularly because it consumed the better part of an entire day. As a loyal customer, it’s disappointing to consider seeking out other Kia service centers, but moving forward I may need to explore additional options in order to avoid similar wait times.
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by baileypendergrass29
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2025 -
Landers Kia responded
Thank you for sharing your experience with us, Bailey. We truly appreciate your loyalty as a customer at Landers Kia and your understanding during your visit. We are glad to hear that you received courtesy during your wait; however, we understand your frustration regarding the lengthy delay for your diagnostic test without consistent updates. Your feedback is valuable, and we aim to ensure better communication and efficiency in our service department.
Please feel free to reach out to us directly to discuss your experience further. We hope to regain your trust and provide you with the exceptional service you expect from Landers Kia in the future. Thank you again for your input.
Sincerely, The Landers Kia Team
Service was quick and reliable.
They did a great job. I’ll make sure to let people know.
They did a great job. I’ll make sure to let people know.
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by kingkutt
Verified Customer
Verified Customer
Aug 10, 2025 -
Landers Kia responded
Thank you for your wonderful feedback! We're thrilled to hear that your service experience at Landers Kia was quick and reliable. We appreciate you spreading the word, and we look forward to seeing you again soon!
Sincerely, The Landers Kia Team
I’ve had my Kia serviced at Landers Kia twice for routine
oil changes, and on both visits I asked them to address a broken piece on my bumper.
On the first visit, I was told the technician simply “popped
oil changes, and on both visits I asked them to address a broken piece on my bumper.
On the first visit, I was told the technician simply “popped the piece back in” and it should be fine. It wasn’t — the piece has popped out at least a dozen times since then.
On the second visit, I was told the part was broken and that they wouldn’t cover a broken part. I explained that the piece came loose when the car had less than 400 miles on it, which means it was either defective or not properly installed from the start. After speaking with the service manager, I was told it was due to “impact damage.” The problem with that explanation is the so-called “impact” happened three months after the piece first came loose, so it clearly wasn’t the cause.
In short, the issue was never properly addressed, and I’m left with a broken part on a nearly new vehicle. I’m extremely disappointed in both the service and the refusal to stand behind the condition of the car at the time of purchase.
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by swashkowiak
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I'm not sure who all I talked with
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