Javier Marquez

From beginning to end my new truck purchase experience was no pressure and very positive with all the employees whom I came in contact with during this purchase experience. A special thank you and shout was no pressure and very positive with all the employees whom I came in contact with during this purchase experience. A special thank you and shout out to my salesperson Luke, who was terrific and genuinely had my best interest throughout. His tenacity and hard work paid off with me purchasing my new truck, leaving the dealership and me with a win-win. More

by dclark20251 Verified Customer Verified Customer

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I 110% I would go back helpful. Very nice people. I got what I wanted reasonable price. Very nice people. I got what I wanted reasonable price. More

by richard.cardiel71 Verified Customer Verified Customer

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It’s always a pleasure to come here anyone I talk with is always friendly and welcoming always friendly and welcoming More

by monkela23 Verified Customer Verified Customer

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Everyone was very friendly and welcoming. Jasmin was very helpful. Just an all around good experience and would recommend this dealership and Jasmin to anyone. Thank you for a great buying ex Jasmin was very helpful. Just an all around good experience and would recommend this dealership and Jasmin to anyone. Thank you for a great buying experience. More

by oscarmj81 Verified Customer Verified Customer

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My 2009 Chev. Malibu’s starter failed leaving me stranded. Once the vehicle was delivered to M.K. Smith Chev. the Service Dept.had closed for the day Floor manage Malibu’s starter failed leaving me stranded. Once the vehicle was delivered to M.K. Smith Chev. the Service Dept.had closed for the day Floor manager Havier Marquez was extremely helpful in arranging for the car to be serviced in the morning and ended up giving me a ride home when the dealership closed for the day and no other alternative was available. The following morning Jennifer in the Service Dept. phoned me to discuss the issue. The starter was replaced, the dealership’s shuttle driver picked me up at my home and I was able to pick the car up and be on my way promptly. Everyone went well above the call of duty in taking care of this situation.. More

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Top shelf service. Very pleasant to deal with and very helpful. 5 star dealership that I would return to Very pleasant to deal with and very helpful. 5 star dealership that I would return to More

by rjfarrowiii Verified Customer Verified Customer

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Very professional and pleasant, Carlos was very helfull and accommodating.This was by far the best and fastest car buying experience I have ever had. I will definitely be recommending MK Smith Chevrolet t and accommodating.This was by far the best and fastest car buying experience I have ever had. I will definitely be recommending MK Smith Chevrolet to my family friends and colleagues. More

by mmk160 Verified Customer Verified Customer

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Everyone was very courteous and helpful with my purchase and I recommend MK Smith toall and I recommend MK Smith toall More

by tatoledo5 Verified Customer Verified Customer

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The entire team was so helpful in our journey to purchasing a larger family car! We now have the best car for our growing family and are so grateful to everyone who helped us. purchasing a larger family car! We now have the best car for our growing family and are so grateful to everyone who helped us. More

by brittrobinson0326 Verified Customer Verified Customer

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I will never recommend this place to anyone I know. I was sold a Lemon that I had to figure out on my own. This was suspension on the shocks when I mentioned of the bumpy ride I was told it was that I I was sold a Lemon that I had to figure out on my own. This was suspension on the shocks when I mentioned of the bumpy ride I was told it was that I had it in sport mode by of course the sales man all care about was his sale car was constantly moving to the right..It was weird for me to believe because it was a Cadillac Escalade they should have a smooth ride. So when I finally took itin they said they could not sell because it would cost a lot to fix. Costing $7,000 So they gave my money down back and said to come back in 2 weeks once fixed to purchase again but BUT! The price will be a lot more than what I had got it for. They didn’t feel bad or try to get us something else to make us happy. I had sold the vehicle I had before so was left with no vehicle at all. They promised a rental to at least get me to work but never called. Once we tried calling them there was no answer . We haven’t heard back from them again. I repeat I will never go there or recommend this dealer to anyone. If you do go make sure to take a mechanic don’t trust them they are snskes. More

by JJHWOOD75 Verified Customer Verified Customer

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