Javier Perez
Javier Perez at Clay Cooley Mitsubishi
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Javier Perez

Service Advisor

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Javier Perez

April 30, 2025

Dealership Rating
Employee Rating

Great service, on time, made feel special. Words cannot really stress all. Just a great job More

by joelmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

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It was quick fast and I was back on the road. I called them first they had my tire in stock.. More

by snithawilkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Clay Cooley Mitsubishi responded

Thank you, for the 5-star review!...

April 19, 2025

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Employee Rating

Getting to a price I was comfortable paying was smooth, everything afterwards not so much. Vehicle ended. up requiring maintenance, communication was lacking. Post sale customer service was poor. More

by mvance7501
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Apr 22, 2025

Clay Cooley Mitsubishi responded

Hello, I apologize for the poor customer service you received, we would like more information regarding your experience please email the service director at ket@comeseeclay.com with your contact information so it can be further discussed...

April 13, 2025

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Employee Rating

Being the first time buying a car from a dealership, they work with me very well very diligently explained all the procedures I couldn’t ask for more. I’m grateful my first experience was a really good exper More

by ada4321us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Clay Cooley Mitsubishi responded

Hello, We're glad to hear that your first car buying experience was good and for choosing Clay Cooley, thank you for taking the time to write our sales team a 5-star review...

April 11, 2025

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Great service everytime I go they treat you like family I would recommend my family and friends to go there More

by gaffes.avian2y
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 14, 2025

Clay Cooley Mitsubishi responded

Thank you, for writing our service team a 5-star review, we appreciate the recommendations and the loyalty...

April 11, 2025

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Employee Rating

This team gets the job done. They do great at listening to all of your concerns. If it looks like the ball is being dropped, they are quick To correct the issue. Very friendly w More

by latishav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jo Wren , Jessie

Apr 15, 2025

Clay Cooley Mitsubishi responded

Thank you Latisha, for the review and giving our service team the opportunity to correct any issues, we truly appreciate your patients and look forward to your next service visit...

April 07, 2025

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Employee Rating

Recomiendo ampliamemte el servicio que me dieron en la agencia Mitsubishi clay cooley, el señor ADAM es muy amable, esta altamente capacitado, su servicio al cliente es impecable, nos ayudo a resolver de More

by Lic.rc.denisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Clay Cooley Mitsubishi responded

Gracias Denisse!...

April 02, 2025

Dealership Rating
Employee Rating

Stopped in for oil change without an appointment. Got it done with no hassle. VERY. HAPPY 😊 More

by ralphpatterson2024
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 06, 2025

Clay Cooley Mitsubishi responded

Thank you Ralph, we appreciate your patronage and glad you stopped by our service department...

March 30, 2025

Dealership Rating
Employee Rating

I'm well satisfied with you good service, Thanks to everyone helping me at this visit. More

by Alfredplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Clay Cooley Mitsubishi responded

Thank you Alfred, we appreciate the 5-satr review...

March 29, 2025

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Employee Rating

The used car we purchased is wonderful but have lots to learn on it. Our salesman was great. Our car was missing the jack and a spare tire but he was able to get us a jack. We had to purchase a full siz More

by lh2849
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Patel

Apr 05, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time and writing a review, and if you could email me at ket@comeseeclay.com your contact information, I would like to see if we could get more information...

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