Javier Roman
Javier Roman at Hawk Chrysler Dodge Jeep Ram

Javier Roman

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.8
35 Reviews
4.8

35 Reviews

Write a Review

35 Reviews of Javier Roman

January 19, 2026

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Service was great but the mechanic who work in my truck remove a engine shield cover and misplace for consequence he didn’t put it back so now driving without the shield More

by yourdonly1
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2026

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear you had a positive service experience. We apologize for the oversight with the engine shield cover and appreciate you bringing it to our attention. Your satisfaction is important to us, and we’ll ensure this is addressed promptly.

December 23, 2025

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Great Service! Very friendly. They always do a good job in a timely manner. I will always take my car there ! More

by bradjimin
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Recommend Dealer
Yes
Jan 02, 2026

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Providing friendly and timely service is our priority, and we look forward to seeing you again for all your car needs!

November 13, 2025

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I received great customer service at the dealership, everything is came in there for was taken care of, it really is a place where the people that work there care about the customers. More

by Prissy
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Recommend Dealer
Yes
Nov 14, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Prissy! We're delighted to hear you had a fantastic experience with us. Our team truly values our customers, and it's great to know their dedication made a difference for you. We appreciate your kind words and look forward to serving you again!

October 27, 2025

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Great dealer. That dude Brandon is a G. Danny is a god guy. Jorge takes great care of his customers. Javier, Lucas and Henry all are good too. I always get my earl More

by MikeOxmall6769
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Recommend Dealer
Yes
Oct 28, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We're very excited to hear you had a great experience with our team. Brandon, Danny, Jorge, and the rest truly appreciate your kind words. We look forward to seeing you for your next oil change!

October 26, 2025

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I love Hawk! The people there are so friendly especially Danny Reyes! Just the whole staff amazing! Denis and Roger are the best and that Javy can’t forget about More

by Erlchange69
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Recommend Dealer
Yes
Oct 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're thrilled to hear that you had such a great experience with our friendly team. Your kind words about Danny, Denis, Roger, Javy, and Jorge truly mean a lot to us. We look forward to seeing you again. Happy driving!

October 24, 2025

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I’m very happy with the service they fix my issues of my truck I will recommend the dealer to my family and friends More

by arejose
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Recommend Dealer
Yes
Oct 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We're delighted to hear you're happy with the service and that your truck issues were resolved. Your recommendations mean a lot to us. We look forward to serving you and your family and friends in the future!

October 22, 2025

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Quick and easy service, I was in and out within an hour from when they checked med in More

by Willhoseajr
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Recommend Dealer
Yes
Oct 24, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're so happy to hear you had a quick and efficient experience with us. Our team works hard to provide top-notch service, and it's great to know we hit the mark. Looking forward to seeing you again!

October 10, 2025

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Great service, everyone one was friendly, I waited in waiting area, they found the problem and resolved it. More

by angeleeshelton
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Recommend Dealer
Yes
Oct 13, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re so glad to hear you had a great experience with our team and that we could resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words!

September 29, 2025

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My experience with the dealership was satisfactory and informative. From the service rep to the technician everyone was professional and patient, thank you. More

by mabrykcole
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Recommend Dealer
Yes
Sep 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

We're thrilled to hear your positive experience! Our team strives to provide informative and professional service, and it's great to know they made a lasting impression. Thank you for sharing your feedback!

Sep 29, 2025

mabrykcole responded

Thank you

September 25, 2025

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The service here is exceptional from start to finish. They are always very clear on the cost for all repairs. I really appreciate the service advisor making sure everything is done in a timely fashion. T More

by Joshua S
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Recommend Dealer
Yes
Sep 29, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review, Joshua! We're excited to hear you had an exceptional experience with our service team. Clear communication and timely service are our priorities, and it's great to know we met your expectations. We look forward to assisting you again in the future!

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