I purchased a car from this dealer that was advertised as
“like new” with only 3k miles. Unfortunately, that was far from the truth. After taking the car home, I discovered numerous issues the dealer failed
“like new” with only 3k miles. Unfortunately, that was far from the truth. After taking the car home, I discovered numerous issues the dealer failed to disclose: the bumper had been painted and even glued back on, there are hail dents across the body, and overspray covers the entire right side of the car.
This was clearly misrepresented and feels dishonest. Instead of being transparent about the condition, they chose to hide serious flaws. Buying a car should be based on trust, and I feel completely deceived. I would strongly caution anyone considering this dealership—look closely and don’t take their word at face value.
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by rip_off
Aug 25, 2025 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
After thoroughly reviewing our records, we have found no history of doing business with you or any attempt to engage in a transaction. This review appears to be either a mistake or a potential attempt to misrepresent our business. If this was submitted in error, we respectfully ask that you review and remove the post. We are committed to honest and transparent service and take the integrity of our customer interactions very seriously. If you believe this is a misunderstanding, we welcome the opportunity to clarify and resolve any concerns.
Aug 25, 2025 -
rip_off responded
Update: The dealership publicly replied that they “never heard of me.” This is false. I have all purchase records and emails galore of them thanking me for my recent purchase. This type of denial shows how customers are treated after they’ve handed over their money. If you buy here, be prepared to face the same disregard and dishonesty.
Jaxsen took point on helping me with my purchase.
No doubt that his attentiveness to my needs and thoroughness with the process played a key part in helping me decide on my jeep, and to go with Cove
No doubt that his attentiveness to my needs and thoroughness with the process played a key part in helping me decide on my jeep, and to go with Covert Chrysler Dodge Jeep RAM Bee Cave specifically given I had been in contact with a couple other dealerships as well.
The financing department was also incredibly helpful throughout the process.
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by GVELA1
Verified Customer
Verified Customer
Mar 04, 2025 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for sharing your experience! We’re thrilled to hear that Jaxsen’s attentiveness and thorough approach made a difference in your decision to choose Covert CDJR Bee Cave for your Jeep purchase. Our goal is always to provide a seamless and customer-focused experience, and we're glad our financing team was also able to assist you along the way. We truly appreciate your business and look forward to serving you in the future. Enjoy your new Jeep!
Our experience with Covert Bee Cave was very smooth.
We enjoyed witching with both Jaxon and Chelsea.
We enjoyed witching with both Jaxon and Chelsea.
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by srollie
Verified Customer
Verified Customer
Mar 04, 2025 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for sharing your experience! We’re so glad to hear that Jaxon and Chelsea made your visit to Covert CDJR Bee Cave a smooth and enjoyable one. Providing a seamless and stress-free experience is what we strive for, and we truly appreciate your kind words. We look forward to assisting you again in the future!
Jaxsen and the management team were very attentive to my
needs and respected my time.
needs and respected my time.
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by SRAMS
Verified Customer
Verified Customer
Jan 29, 2025 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for your kind words! We’re delighted to hear that Jaxsen and our management team provided you with attentive service and respected your time. At Covert CDJR Bee Cave, we know how valuable your time is, and we strive to make every experience as efficient and seamless as possible.
We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new ride, and don’t hesitate to reach out if you need anything!
Great experience with Jackson and Jose!
Form start to finish, I was well taken care of. Highly recommend.
Form start to finish, I was well taken care of. Highly recommend.
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by camartinez82
Verified Customer
Verified Customer
Nov 11, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for the fantastic feedback! We’re thrilled to hear that Jackson and Jose provided you with such a great experience here at Covert CDJR Bee Cave. Taking care of our customers from start to finish is our top priority, and it’s wonderful to know you felt supported throughout the process. Thank you for recommending us, and enjoy your new vehicle! We look forward to seeing you again in the future.
Over all was awesome, everyone was.
I’ve even know they were having internet issues. Highly recommend
I’ve even know they were having internet issues. Highly recommend
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by johnboyleach
Verified Customer
Verified Customer
Oct 21, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
John, Thank you so much for your fantastic review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was awesome, even with the internet issues we were facing. Our team is dedicated to providing excellent service, and we're glad that shone through during your visit.
We truly appreciate your recommendation and look forward to serving you again in the future! If you need anything, don’t hesitate to reach out.
The dealership is in a new location and trying to secure
clientele. Need I say more ?
clientele. Need I say more ?
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by issomet
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for your feedback! We appreciate your insight as we work to establish ourselves at our new location at Covert CDJR Bee Cave. We're committed to providing exceptional service and building lasting relationships with our customers. If there’s anything specific you’d like to see or any suggestions you have, please feel free to share. We value your input and hope to earn your trust!
Great experience and would highly recommend this
dealership to anyone buying a new car. Jaxsen was awesome too!
dealership to anyone buying a new car. Jaxsen was awesome too!
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by Neenee
Verified Customer
Verified Customer
Sep 23, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Neenee, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Covert CDJR Bee Cave and that Jaxsen was able to assist you so well. Your recommendation means a lot to us! If you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new car!
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