Jay Benton
Jay Benton at Lithia Chevrolet of Redding

Jay Benton

Service Writer

Lithia Chevrolet of Redding

200 E Cypress Ave
Redding, CA 96002

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2 Reviews
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2 Reviews

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2 Reviews of Jay Benton

May 17, 2022

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Employee Rating

I’ve tried to schedule service for a week. Left several voicemails and even left a message with the receptionist to give to the service department. No callback or follow up. More

by Devinheffelfinger707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Lithia Chevrolet of Redding responded

Devin, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mathew Goodwin- Service Manager

May 19, 2022

Devinheffelfinger707 responded

Thanks for the follow-up, but it's too late. I've taken my repairs elsewhere since I was actually able to reach someone at another repair facility. Having just moved to the area, and looking for a forever home for my new Suburban, I wanted to take it to a local Chevy. But literally after calling your department over 5 times during the course of a three-day period, and even having a receptionist take down my info to "walk it over to the service team," I've yet to hear back from anyone. If you don't have my number at this point if further shows how incompetent the people working at your place of business are.

December 16, 2019

Dealership Rating
Employee Rating

What a outstanding product and to have a person that knew everything about it, is even better. Steve did a excellent job , what great experience More

by Fish
Recommend Dealer
Yes

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