Jay Esparza
Jay Esparza at Five Star Ford of Dallas
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Jay Esparza

EV Team Lead

Five Star Ford of Dallas

8900 President George Bush Tpke
Dallas, TX 75252

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5.0
18 Reviews

Born and raised in Dallas, Texas, Jay Esparza is a proud bilingual individual with a rich and diverse background. Prior to his career in the automotive sector, Jay has served his country as a combat veteran for five years with two tours in Iraq allowing him to hone skills in leadership, adaptability, and resilience, which continues to serve him well in all aspects of life, such skills can be seen with his hobbies for Jiujitsu and training his son in sports. With a passion for automobiles, he has dedicated the past eight years to thriving in the car industry carrying multiple skill sets such as being the EV team lead of the dealership. Whether navigating complex negotiations in the showroom or demonstrating unwavering determination on the battlefield, Jay approaches every challenge with unwavering dedication and a commitment to excellence. His unique blend of experiences has shaped him into a dynamic individual with a strong work ethic and a drive to succeed.

Dealership Experience

4 yrs, 2 mos

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

EV Certified

5.0

18 Reviews

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18 Reviews of Jay Esparza

May 07, 2025

Dealership Rating
Employee Rating

Jay is fantastic to work with. I always know when he's involved I'm going to be very well taken care of. He is extremely hard working and goes the extra mile to find the best deal. More

by bethenyallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Ballard

May 07, 2025

Five Star Ford of Dallas responded

Bethany, Thank you so much for taking the time to share such wonderful feedback about Jay. His expertise, and his commitment to transparency are exactly what we strive for at Five Star Ford Dallas. It's fantastic to know you feel you have a salesman you can trust – that's the highest compliment we can receive. We'll be sure to share your kind words with Jay. Thanks again for your business and we want you to stay in touch at 972-985-3600. We are here to help you enjoy your Ford. Best regards, Thomas Bies, General Sales Manager

May 01, 2025

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Jay was easy to work with, not pushy, gave honest information about the vehicle (Mach - E) and was clear about all the options, the importance of the difference in the options compared to what we wer More

by aaron.loving8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

Five Star Ford of Dallas responded

Congratulations, aaron.loving8, on your new Mach-E from Five Star Ford Dallas. We're so glad Jay provided you with the perfect balance of consistent communication when you needed it. We appreciate your feedback and are happy Jay could make your experience a positive one. Stay in touch at 972-985-3600. We are here to make this your best driving experience. Take care, Thomas Bies, General Sales Manager

April 30, 2025

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Jay was fantastic to work with. I came in with a specific goal in mind and he took care of my need immediately. The entire process was smooth and fair and I appreciate how he took c More

by Logancrobson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ballard

May 01, 2025

Five Star Ford of Dallas responded

Logancrobson, Congratulations on your new Ford from Five Star Ford Dallas! We're so pleased that Jay made your first dealership experience smooth,. We truly appreciate your positive feedback and hope to see you again for your future automotive needs. Reach Jay or me at 972-985-3600 should you need technical or maintenance advice. Thank you, Thomas Bies, General Sales Manager

March 26, 2025

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Jay is the utmost professional and easy to work with. I had been looking for a very specific car, and was losing hope after having dealt with so many sales people who play games and add fees. Jay is the More

by natasha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinn Maloney

Mar 27, 2025

Five Star Ford of Dallas responded

Natasha, It's wonderful to hear Jay stood out from your previous dealership experiences! We're proud of his professionalism and commitment to providing a transparent car buying process. We're so glad you are loving your new car! Thank you for choosing Five Star Ford Dallas and please stay in touch at 972-985-3600. Safe travels back to Austin! Take care, Thomas Bies, General Sales Manager

February 24, 2025

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Jay was outstanding. He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could More

by esparza_ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

Five Star Ford of Dallas responded

Congratulations, esparza_ed, on your new Ford from Five Star Ford Dallas! Thank you for letting us know that Jay provided you with such an exceptional truck-buying experience. We appreciate your feedback and your business. Let us know if you need our technical or maintenance advice at 972-985-3600. We want this to be your best driving experience. Best regards, Thomas Bies, General Sales Manager

January 04, 2025

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First class dealership. Experienced sales team and competitive pricing. Jay was honest, informative and professional! Most pleasant buying experience. Customer care was top More

by lisaannkisner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Ingersoll, Rob Grubb

Jan 05, 2025

Five Star Ford of Dallas responded

Congratulations, lisaannkisner, on your new Ford! Providing outstanding customer service is our top priority, and we're happy to hear that Jay, Rob, and Brett exceeded your expectations. We look forward to welcoming you back to Five Star Ford Dallas. Let us know if you have questions about your purchase at 972-985-3600. Take care, Thomas Bies, General Sales Manager

December 23, 2024

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My salesman, Jay, was wonderful! He took me through the whole process of buying my first car. He was transparent about the entire process and made it all painless. I will definitely More

by bethenyallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Five Star Ford of Dallas responded

Bethenyallen, We appreciate your endorsement of Jay's efforts to help you into a new vehicle from Five Star Ford Dallas. Transparency is the goal and we remain available at 972-985-3600 should you have additional questions. We are focused on helping you enjoy your ride. Thank you, Thomas Bies, General Sales Manager

December 14, 2024

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If you want to skip all the xx that goes on when trying to buy a car, Jay is your guy. He doesn't do the typical song and dance of avoiding your questions and pushing all these add ons that "can't be remov More

by Couron2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Five Star Ford of Dallas responded

Thank you, Couron2024, for taking the time to recognize Jay and your shopping experience at Five Star Ford Dallas! Keeping you knowledgeable about your new vehicle is important. Don't hesitate to contact Jay or me at 972-985-3600 for advice any time. Congratulations! Best regards, Thomas Bies, General Sales Manager

November 30, 2024

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What an incredible experience my wife and I had today at Five Star Ford! The dealership was so nice and clean, and the staff was absolutely amazing. We came in looking for our first EV and Jay was able to a More

by Markkolb11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ballard

Dec 01, 2024

Five Star Ford of Dallas responded

Mark, Congratulations to you and your wife on your new Ford EV! We are excited to help you both love your vehicle. Stop by or reach Jay or me at 972-985-3600. We want to make certain you fully enjoy your ride. Thank you for your feedback and business. Sincerely, Thomas Bies, General Sales Manager

November 24, 2024

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Employee Rating

Jay is very knowledgeable in his work and helped me learn everything i needed to know plus more about my new ev...very kind man who has also served and knows what hard work is and will not disappoint you!ver More

by Mhearts23
Recommend Dealer
Yes
Nov 24, 2024

Five Star Ford of Dallas responded

Mhearts23, We appreciate knowing Jay was able to help you into a new Ford. Should you have technical or maintenance questions, stop by Five Star Ford Dallas or call 972-985-3600. Congratulations and thank you for your endorsement. Best regards, Thomas Bies, General Sales Manager

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