Jeff Liberty | Page 4

My visit to Bo Beuakman was anything but pleasant. I seen a car in their used inventory that I wanted to check out. They said it was ready for me to look at. When I got to the dealership, they assigne I seen a car in their used inventory that I wanted to check out. They said it was ready for me to look at. When I got to the dealership, they assigned me a salesman named Jeff Liberty. Jeff was nice at first and showed me the car, saying there were no known problems with it. I decided to take it to my mechanic for him to inspect it, and there were 4 codes that came up: Engine misfire, heating element in mirror, Front looking sensor, and O2 sensor delayed response.My mechanic said that the codes on the car had been previously erased by the dealership, so they were going to sell a car "as-is" to the general public without getting those things fixed. I am very thankful I had a trustworthy mechanic to look it over for me. Halfway through my test drive, the check engine light even came on! Fast forward to when I got back to the dealership; I told them all the problems with it, and they said they would reach out to me when it was done, implying they would fix those issues. The initial test drive was on (6/5/2024). I didn't receive any updates for a couple of days and through the weekend. I did get in contact with Jeff, and he said his mechanic finally looked at it and said they were not fixing anything except for the misfire on startup. Side note: The forward looking sensor is very important for the safety of the car. If you were driving with adaptive cruise control and that wasn't on you would run right in the back of the car you would be following. He said okay and fixed the problems, but it was a hassle, over multiple days, phone calls, texts and waiting. Today (6/13/2024) Jeff reached out and said all problems were fixed, and it's ready to hit the lot. I said great, I will come in to purchase, but I get off at 5. He said their dealership closed at 6, but we could at least get the ball rolling. I managed to get off work at 1:30 to get this deal done. I lost out on money from working to go talk numbers with Jeff. When I got there, I told him I have a trade-in, and he took my keys to go drive my car. I overheard him talking with his manager when Jeff got back, and Jeff said it was a very clean car. He came back into his office where I was, and he said since the age and mileage on the car is the way it is, we can only give you $500. I was wanting to get a warranty on the car, and the best price they could do was $3500 for a 46k/4-year warranty. For reference, the used car had 119,528 miles on it. He didn't know for sure what that warranty actually covered. It's hard to believe that he has been in the game for 10+ years and doesn't know what is included in the warranty. I told him this is getting out of my price range considering the warranty. He then repeatedly asked me what my maximum monthly payment would be. I told him I would like the out-the-door price, and he couldn't get that to me. He also said that he couldn't tell me how much they paid for the car. Knowing that Kelly Blue Book for the used car I was looking at was max $11,121. They had it listed at $13,000. Jeff said he would have to raise the price even more if I didn't get the car because of all the "work" that was done on it. I asked him how much they actually paid for the "work," and he couldn't tell me. The work they did was no more than $300 with what they were going to fix. He said anything he could to not give me the information I needed and said stuff like "that's not my department." He used all his sales tactics on me to say this is a great car, and you shouldn't pass it up. I will also say during the weekend of (6/7) I looked at their website to see if anything changed, and the car price did change and was set at $14,500. I checked the next day, and it was back to $13,000, but that also didn't sit right with me. This dealership is shady and time-consuming. I felt like Jeff was trying to get me into a bad car with a bad deal. I would not recommend this dealership to anyone. They deleted my google review! More

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A pleasant experience. The whole purchase process was efficient and timely. Would certainly refer friends. The whole purchase process was efficient and timely. Would certainly refer friends. More

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Excellent sales, service and finance personnel. I’m very pleased with my purchase through Bo Beuckman Ford I’m very pleased with my purchase through Bo Beuckman Ford More

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Easy, Friendly, Answers every question even the hard ones!! My husband and I passed several dealerships to get to Bo Beuckman because of the great things we heard - I am so glad I did! Jeff made everything eas My husband and I passed several dealerships to get to Bo Beuckman because of the great things we heard - I am so glad I did! Jeff made everything easy, answered all my questions even if he had to go ask someone else when he didn't know. His honesty was appreciated as well as the super customer service. Thanks!! I love my Fusion. More

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Not your normal dealership If you want to buy your next vehicle from a family member then buy it from Bo! That is how they treat you. Go there and find out for yourself. If you want to buy your next vehicle from a family member then buy it from Bo! That is how they treat you. Go there and find out for yourself. More

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I went in and didn't have to go through all the crazy hoops car dealer ships normally make you go through. I found the car I wanted with ease a few night eariler, thanks to their web site...and went in hoops car dealer ships normally make you go through. I found the car I wanted with ease a few night eariler, thanks to their web site...and went in told them what I wanted to pay, and they made it happen. More

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This dealership is very organized. I requested a price quote on a car online, and while they didn't have one in stock (since it's somewhat specialized of a model), they offered a test drive of a pre-owned quote on a car online, and while they didn't have one in stock (since it's somewhat specialized of a model), they offered a test drive of a pre-owned model. Communication was quick and thorough and non-pressured. I mentioned I wasn't ready just quite yet and never felt pressured to buy. Both Rory and Jeff were very friendly and easy to talk to. Would recommend this dealership no problem, and will consider when I'm ready to buy. More

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