Jeff O'Meara at Heritage Toyota Scion

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Dykstra, Jeff O'Meara

My Review of Heritage Toyota Scion:
Both were friendly and made me feel special and that my business was important to them. I was treated with respect in pleasant surroundings. They offered me coffee.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Coleman, Jeff O'Meara

My Review of Heritage Toyota Scion:
Paul Coleman and the rest of the Heritage sales staff were extremely helpful, forthright, and professional throughout the process. Paul went out of his way to assure that we arrived at a fair trade/price. He and Jeff O'Meara, the financial manager, made the loan application and documentation effortless....and then Leon delivered my truck right to my door! You can bet that I'll call Paul for my next vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Denecker, Mason Maltais, Jeff O'Meara

My Review of Heritage Toyota Scion:
I walked into the dealership conscious of how little car buying exposure I had – none. I expected the scent of “novice car buyer” to be emanating from my pores and for the "car salesman sharks" to be circling around me. But from A to Z, the level of sales person friendliness and professionalism which I experienced shattered my misconceptions. I actually look forward to trading in my lease so that I may do business with Heritage all over again.

My aging vehicle became too expensive to repair so I opted to shop for an attractive lease offer. So I went online to research dealers and to narrow vehicle opportunities that best fit my lifestyle. Let me begin by saying that shopping online at Heritagevt.com provided for a convenient and informative online shopping experience. I was motivated by the many advertised Toyota lease and payment offers. At first I was leaning toward the 2010 Corolla lease but after talking with an Internet Sales Consultant, who informed me on various lease offers, my interest shifted towards the 2010 Matrix S AWD. My old vehicle offered no trade value. So having now trade, I was given a competitive quote that I was comfortable with. A couple grand down gave me a monthly lease payment under $200. How could I say no to that? I then visited the showroom and met with Mason Maltais who took me on a test drive of a few models. I wanted to drive a few models anyway for comparison and elimination purposes but largely to reassure whether or not the Matrix would truly be my choice vehicle. So I first test drove a Corolla but found that it didn’t meet my driving requirements. I wanted a more responsive vehicle that offered greater utility, AWD and a moon roof. So I then test drove the Matrix S AWD which and it was love ever since. At the time they didn’t have an AWD Matrix that I wanted but they assured me they could get it. And they did.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Denecker, Jeff O'Meara

My Review of Heritage Toyota Scion:
I am a repeat customer of this dealership and was back in the market for a new Toyota. I live near another local Toyota dealership but don't care for the personnel and service/reputation.

I went into this transaction with a no nonsence approach as usual and wanted the bottom line up front. I quickly got that from Ryan immediately and started corresponding with Adam Rich, one of the sales associates. Adam got back to me in ten minutes on a minor question about the trailer hitch options on a Prius. Not only did he have the answer, but he also noted that he would get it done locally at the best price. I had already done my homework on this with the Sales and Parts people and he confirmed my findings.

I asked for a certain model and options and Adam located the car and had it enroute to Vermont in 24 hours. He was extremely efficient at getting back to me without the need for my initiating this contact. The car was ready, hitch installed, and the price quote back to me in a very efficient manner.

In doing my homework, I contacted the Sales and Parts personnel in two dealerships and sought out these folks at Heritage. I was only shopping, not buying at this point. I got the facts by these sections taking the time to give me their honest feedback on the Prius and the RAV 4. I was impressed with the completeness of the responses and the aspect that these folks were busy, but still took the time to deal with this guy with all the questions!!!!

I bought the car and we are impressed with the experience. I recommend this dealership, but more importantly, the people that make up this team that I dealt with.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff O'Meara

My Review of Heritage Toyota Scion:
they were very friendly. answered all my questions. the price was really good. they really went over everything about the car. they showed me the features of the car. they explained everything is a way that i could understand. the offered us something to drink

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff O'Meara, Jason Quenneville

My Review of Heritage Toyota Scion:
I went to Heritage to test drive a few cars and try to decide whether or not it was worth getting a new car and letting go of my CR-V which I had driven since I was 16. I was greeted by Landel at the door who wasn't pushy at all. After test driving the Matrix Landel introduced me (and my boyfriend) to everyone who we'd be interacting with if I decided to buy a car there. They were upfront and willing to help me make the decisions necessary without being pushy. When I decided to go with the new car they helped me get the payments to what I could afford and were really willing to work with me. They didn't play lots of games but gave me a fair price. As a first time car buyer I was glad to not have to play games and felt really satisfied with my experience and my new car. I was nervous about buying a new car so when things went as well as they did I was afraid it was too good to be true - but it wasn't. I would definitely recommend Heritage to anyone, especially a first time car buyer who's nervous and afraid of being pushed around.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff O'Meara

My Review of Heritage Toyota Scion:
Landell is a young salesman who went above and beyond what I expected to make my shopping experience successful. I highly recommend Landell as a salesman and Heritage Toyota if you are looking to purcahse a Toyota. I was blown away by them. I was in a terrible accident a couple of months ago and could not come to the dealership so Landell brought cars to me and the information I needed to make a good choice. What can I say beyond what I have said? Oh yes, I love my new Corolla!!!!

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