Jeff Robinson

I can't say enough about the amazing job that Jeff Robinson, Brad Schultz, Clay Moorhead and Tim Gabbard did in getting me my 2022 CPO X5. They went above and beyond to make sure I was happy and got t Robinson, Brad Schultz, Clay Moorhead and Tim Gabbard did in getting me my 2022 CPO X5. They went above and beyond to make sure I was happy and got the car I wanted. Special props to Jeff Robinson for going the extra mile to make sure I was satisfied. The sales and service at BMW Cincinnati North is the best! Great customer service, financing, and service! Would recommend this dealership to anyone. Lifelong customer for sure! More

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I began my search online, and was interacting with a few different Dealerships. The difference in communication and interactions with BMW of Cincinnati (Brad Schultz) and the other dealerships was night an different Dealerships. The difference in communication and interactions with BMW of Cincinnati (Brad Schultz) and the other dealerships was night and day. This was an extremely smooth process and I'm thrilled with my car and the service I received. Thanks again Brad! More

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Igor Titov is the best salesman I had ever seen! He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to n He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to navigate you through the process, day or night, and will help you to get the best deal possible. And even after you brought your car, he would be so easy to contact and he will always help you if any additional questions or issues arise. He treats every customer as a family. More

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If you are a cash buyer, avoid at all cost. Once you pay cash for a vehicle and that vehicle within (9) days isn’t operable, people start sending you to voicemail and complete run around. The Once you pay cash for a vehicle and that vehicle within (9) days isn’t operable, people start sending you to voicemail and complete run around. They had excellent customer service up until the deal was done. More

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Brad Shultz was great to work with and quickly responded to any and all questions I had. I will definitely work with them again on the future. to any and all questions I had. I will definitely work with them again on the future. More

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This was our first time purchasing from BMW of Cincinnati North and the process from start to finish was great. Brad Schultz was our main contact throughout and made things easy. Attentive and open throughou North and the process from start to finish was great. Brad Schultz was our main contact throughout and made things easy. Attentive and open throughout so we had no surprises. We live over and hour and a half away but was worth the drive. Everything was ready when we arrived and Brad did a great job answering our questions and making sure everything was as we expected. Highly recommend coming to this dealership and working with Brad. More

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My wife and I traveled from Michigan for my dream car and Brad made the entire process incredibly easy! Thank you for a great experience! Brad made the entire process incredibly easy! Thank you for a great experience! More

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I had the pleasure to buy my last BMW (a like-new used 435i) from BMW of Cincinnati North and the whole experience was super positive and pleasant for two reasons: 1. The person I mainly dealt with, Jeff 435i) from BMW of Cincinnati North and the whole experience was super positive and pleasant for two reasons: 1. The person I mainly dealt with, Jeff Robinson, not only offers everything one would expect because of his position and the brand profile, but exceeds it by far. Honest, knowledgeable, professional and friendly, he is the kind of person who invests in the long-term development of his career and his future relationship with his customers. The best part is that these qualities do not disappear after the deal is closed because Jeff remains available for his customers' questions and BMW-related support. 2. After closing the deal with Jeff, the rest of the sales/admin team continued with the same high standards, bringing my car buying experience to another level. Thank you guys, you rock! More

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Jeff was really knowledgeable and helped me make my decision. However, there was a glitch in the car on the test drive that required me to bring the car in 2 different times in a 1 week period, and whe decision. However, there was a glitch in the car on the test drive that required me to bring the car in 2 different times in a 1 week period, and when I mentioned it to him, he politely suggested it was nothing. It was quite frustrating. He was very amenable to my negotiations and we made a good deal. Also, on the plus side, Sophie has been a fantastic service advisor and very receptive to my needs. I really am thankful for her hard work in resolving this mechanical issue More

by DR.ALIKANDIL Verified Customer Verified Customer

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Excellent My experience with BMW of Cincinnati North was wonderful.. Jeff Robinson is courteous, knowledgeable, and professional. The entire staff made the My experience with BMW of Cincinnati North was wonderful.. Jeff Robinson is courteous, knowledgeable, and professional. The entire staff made the experience a dream come true. Thank you Jeff. More

by JANIEPIDGEON Verified Customer Verified Customer

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