The service reps and mechanics always meet and exceed my
expectations. I've never had to return to the dealership because they overlooked something.
expectations. I've never had to return to the dealership because they overlooked something.
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by Chalord
Verified Customer
Verified Customer
Feb 09, 2026 -
Marianna Nissan responded
Thank you for sharing your experience. We’re glad to hear our service reps and technicians consistently take great care of you and get things right the first time. We truly appreciate your continued trust in our team!
They are always pointing out things that aren't immediate
problems but what I should be watching for.
problems but what I should be watching for.
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by Chalord
Verified Customer
Verified Customer
Feb 03, 2026 -
Marianna Nissan responded
Thank you for your feedback. We’re glad to hear our team takes the time to keep you informed about potential issues and helps you stay proactive with your vehicle’s care. We truly appreciate your trust in us.
Very professional and considerate.
Explained everything they were doing and what they found during car inspection. Very pleased.
Explained everything they were doing and what they found during car inspection. Very pleased.
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by barbhadd
Verified Customer
Verified Customer
Jan 19, 2026 -
Marianna Nissan responded
Thank you for your kind feedback. We’re glad to hear our team was professional and considerate, took the time to explain the inspection findings, and left you very pleased. We truly appreciate your trust in us.
Dealership was nice and clean.
Finance and sales manager were very pleasant and knowledgeable. Have spoken with GM by phone since purchase and he is doing what is necessary to ma
Finance and sales manager were very pleasant and knowledgeable. Have spoken with GM by phone since purchase and he is doing what is necessary to make our final purchase acceptable due to negligence of sales person and service employee who gave us false information prior to purchase. When GM’s promise is completed I will be able to give another very promising review.
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by jcvanlandingham
Jan 14, 2026 -
Marianna Nissan responded
We’re glad you found the dealership clean and that our finance and sales management team treated you well. You’re absolutely right to expect clear and accurate information before a purchase, and we understand your frustration with what occurred. Our GM is actively working to address the situation and follow through on what was promised so the final outcome meets your expectations. If you need to connect directly as things are being finalized, you can reach Ronnie at 850-394-4206. We appreciate your patience and look forward to earning that updated review once everything is completed properly.
Jan 15, 2026 -
jcvanlandingham responded
Ronnie and service department went beyond expectations to complete my issues with my new 2026 Rock Creek Rogue and we are very happy and satisfied. Went as far as offering my husband a new car to drive the hour and half back home so he didn’t have to wait all day for completed work. They drive the hour and half to personally deliver our new car back to us. WOW….who does that? Marianna Nissan does. That is what I call service. Ronnie (GM) then personally called us to make sure I was happy and satisfied with car…and I am.
Very happy with Marianna Nissan.
I was informed at every step.
No surprises, no unnecessary services, no fee spike. Just honest services, I has even asked for a service that could have been done, a very expensive
No surprises, no unnecessary services, no fee spike. Just honest services, I has even asked for a service that could have been done, a very expensive one, but I was informed that if I had this done it could have caused much deeper problems. Thanks Marianna Nissan
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by proudganny2004
Verified Customer
Verified Customer
Jan 03, 2026 -
Marianna Nissan responded
Being kept informed and treated honestly makes all the difference, and we’re glad that’s exactly what you experienced. Clear communication, no surprises, and recommending only what truly makes sense for your vehicle is how we believe service should be handled. We appreciate you trusting us with your vehicle and look forward to taking care of you again.
Customer service was prompt with information with the
service on my car as what needs to be done
service on my car as what needs to be done
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by sharlenee49
Verified Customer
Verified Customer
Dec 15, 2025 -
Marianna Nissan responded
Glad to hear the team kept you informed and explained what your vehicle needed. Clear communication and prompt updates are important to us, and we appreciate you sharing your experience.
Sales and Service ROCK!
Thank you Wendy! Always satisfied with the service at Marianna Nissan
Thank you Wendy! Always satisfied with the service at Marianna Nissan
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by sandra32
Verified Customer
Verified Customer
Dec 15, 2025 -
Marianna Nissan responded
We love hearing that! Wendy and the rest of our sales and service teams work hard to deliver a great experience every time, and it means a lot to know you’re always satisfied. We truly appreciate your continued trust.
Always courteous and on time.
Explanation of work done and or needed is clear and underdtsndsble
Explanation of work done and or needed is clear and underdtsndsble
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by Janetrjones
Verified Customer
Verified Customer
Dec 15, 2025 -
Marianna Nissan responded
We’re glad to hear our team was courteous, on time, and clear in explaining the work that was done and what may be needed. Making sure everything is understandable and transparent is very important to us, and we appreciate your continued trust.
Always great customer service every time I go in for
service! Never a bad experience!
service! Never a bad experience!
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by alisha7481
Verified Customer
Verified Customer
Dec 15, 2025 -
Marianna Nissan responded
We’re so glad to hear that! Consistently great customer service is what we strive for, and it means a lot to know you’ve never had a bad experience. We truly appreciate your continued trust and visits.
The experience I had at Marianna Nissan with Mr.
Eddie was great. He is very knowledgeable and made me feel valued. I will highly recommend him at the dealership due to his courteous nature.
Eddie was great. He is very knowledgeable and made me feel valued. I will highly recommend him at the dealership due to his courteous nature.
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by Derrick Henderson
Dec 03, 2025 -
Marianna Nissan responded
We’re glad to hear your visit with Eddie was such a positive one. His knowledge and the way he cares for customers make a real difference, and it’s great to know you felt valued throughout the process. Thanks for sharing your experience — and for recommending him!
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