Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.6
113 Reviews
4.6

113 Reviews

Write a Review

Dealership Experience

16 yrs, 7 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

113 Reviews of Jeffrey Pasenkoff

March 30, 2026

Dealership Rating
Employee Rating

I love how I was treated. Negotiation was stood and I love my car. Will recommend More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Joe Deluca

March 30, 2026

Dealership Rating
Employee Rating

Manager, Jeff, and his staff are great and the service was quick and efficient. Thank you Jeff!!! More

by dmccormi7
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , GM Teddy Maldanado

Mar 30, 2026

Honda of Staten Island responded

It’s great to hear that Jeffrey and our team provided quick and efficient service. Thank you for trusting us with your Honda HR-V. We look forward to supporting you again in the future.

March 29, 2026

Dealership Rating
Employee Rating

Service advisor was perfect keep me updated on how the job was doing. Will definitely be back More

by mikenree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela

Mar 30, 2026

Honda of Staten Island responded

We’re delighted to hear our service advisor kept you informed during your Honda Pilot service. Thank you for the kind feedback, and we look forward to welcoming you back.

March 26, 2026

Dealership Rating
Employee Rating

Very professional my appointment was on time they honor my free oil change very satisfied More

by rdeguida
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Mar 26, 2026

Honda of Staten Island responded

Thank you for the five-star feedback. We’re glad your appointment was punctual and your free oil change was honored. We appreciate you trusting us with your Honda Pilot.

March 25, 2026

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Employee Rating

Excellent professional kind staff comfort waiting room and thanks for the coffee machine good seating More

by NADIRAABDOAZIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Mar 25, 2026

Honda of Staten Island responded

Thank you for highlighting our team’s professionalism and the comfortable waiting area with its coffee station seating. We’re glad your Honda HR-V service went smoothly and look forward to welcoming you back.

March 25, 2026

Dealership Rating
Employee Rating

The person who signed me in and out was understanding, helpful, and not pushy. He was friendly, gave me a good time estimate and made the check and checkout process easy More

by Jenniebee815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Mar 25, 2026

Honda of Staten Island responded

We’re pleased our team provided a friendly, low-pressure experience with clear time estimates. It’s great to know the sign-in and sign-out felt seamless. Thank you for trusting us with your Honda service, and we look forward to assisting you again.

March 25, 2026

Dealership Rating
Employee Rating

I had a good experience as usual went from a normal oil change everything was checked ok fluids, and everything was topped off, paid for my service, and I was out of there in the timely fashion. More

by resst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

Mar 26, 2026

Honda of Staten Island responded

Thanks for sharing about your experience with Honda of Staten Island. We appreciate your business and hope to see you again soon!

March 25, 2026

Dealership Rating
Employee Rating

They are the best of the best especially Elaine and the Mr jeff service manager they are hands on and very very caring they always try to make sure we the customer are always happy . like I said ,the More

by larrynypd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , Elaine. The best Ss is Jeff

Mar 25, 2026

Honda of Staten Island responded

We’re delighted our team made your service visit for your Honda Civic so caring and that Jeffrey’s hands-on approach stood out. Thank you for the kind words and for trusting us with your vehicle.

March 25, 2026

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Employee Rating

Receptionist is rude she’s not in charge and need to be more friendly and acknowledge everyone! More

by salinskycrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Eddy

Mar 29, 2026

Honda of Staten Island responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Mar 29, 2026

Honda of Staten Island responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 25, 2026

Dealership Rating
Employee Rating

They have strong and helpful sales team work hard to help the people and keep him comfortable to take the decision Thank you for them More

by gergessafwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy, Andre Aoun

Mar 25, 2026

Honda of Staten Island responded

Thank you for sharing your experience. We’re glad our sales team helped you feel supported and confident in choosing your Honda CR-V Hybrid. We appreciate your kind words and will pass them along to Rodney.

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