Jena Jacobsen

Jena was very prompt in answering my questions. She was a pleasure to do business with. Helpful in every way. The rest of the team was very good as well. She was a pleasure to do business with. Helpful in every way. The rest of the team was very good as well. More

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It was a great experience, without any hassles. Car was detailed and tires were updated while I waited. Doing the paperwork was smooth. Car was detailed and tires were updated while I waited. Doing the paperwork was smooth. More

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Happy, satisfied, grateful. Jenna always makes me feel like a valuable person. No matter what time I text or call her she is always helpful Jenna always makes me feel like a valuable person. No matter what time I text or call her she is always helpful More

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Jena and the Andrews team did a great job. We came in with a service issue and left with a new car! We came in with a service issue and left with a new car! More

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Everyone we met was so friendly! And Jenna was awesome to work with! I look forward to working with them on keeping my new Xt4 in prime working condition. And Jenna was awesome to work with! I look forward to working with them on keeping my new Xt4 in prime working condition. More

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Jena was very personable and answered all the questions i had on the vehicle i was interested in, she did a great job and when i am ready to purchase again i will be reaching out to her had on the vehicle i was interested in, she did a great job and when i am ready to purchase again i will be reaching out to her More

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Jenna was awesome, drove my new car to my house to complete signing off contract paperwork! complete signing off contract paperwork! More

by Ctm001 Verified Customer Verified Customer

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Jena was great from day 1. She kept us informed throughout the entire ordering process of our 25 Escalade. When it arrived she made sure paperwork and everything went smoothly She kept us informed throughout the entire ordering process of our 25 Escalade. When it arrived she made sure paperwork and everything went smoothly as we were out of town buyers. She made herself available to answer questions and help us learn the crazy tech of this ride. Thank you Jena and Andrews mt Juliet Cadillac More

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Jena was the best. She was competent, thorough and informed. She made my car buying process Way and stress free. She was competent, thorough and informed. She made my car buying process Way and stress free. More

by kimberly.ellis Verified Customer Verified Customer

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I saw an xt6 last March. I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above an I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above and beyond to make this happen and I put a deposit down 20 minutes later and picked it up a few days later. The absolute best car buying experience I’ve ever had in my life. From Jena to finance to service the whole experience was easier than I could have hoped for. I live in Nashville but will always buy and refer people to Andrews. Phenomenal service. Thank you so much. More

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