Jena Jacobsen

I had a very good experience purchasing a new car and trading in my old car. The sales staff, Jena and Shane, were very knowledgeable and helpful. All my questions were answered and additionally they of trading in my old car. The sales staff, Jena and Shane, were very knowledgeable and helpful. All my questions were answered and additionally they offered other information that I had not thought to ask. There was no pressure and no attempt to influence me to buy something that I did not want. Kenny was very detailed and patient explaining all the sales documents and optional services. Plus, having lived in the Nashville area for decades but only in Mt/Juliet for 7 years, I was so glad to have Andrews Cadillac open their dealership in Mt. Juliet. For me the convenience of a local dealer and service department is very important. More

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This. Was. A. Very. Good. Blessing. For. Me. After. Working. 29. Years. Plus. The. Dealership. Was. The. Best. Service. Of. My. Life. I’m. 56. Year Was. A. Very. Good. Blessing. For. Me. After. Working. 29. Years. Plus. The. Dealership. Was. The. Best. Service. Of. My. Life. I’m. 56. Year. Young. More

by miket205 Verified Customer Verified Customer

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Jena was extremely helpful throughout the entire purchase process & made sure to stay in touch to answer any & all questions & keep me up to date with everything. I was in & out of the dealership in no time! process & made sure to stay in touch to answer any & all questions & keep me up to date with everything. I was in & out of the dealership in no time! Love my new Escalade! More

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The Mt Juliet Team was a pleasure to work. They each contributed significantly to making my new car buying experience a positive one! #Kenny #Shane #Jena They each contributed significantly to making my new car buying experience a positive one! #Kenny #Shane #Jena More

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Purchased a new XT4 today ( 2-26-24 ). Best experience I’ve ever had with a dealership. Delt with Jena Jacobsen and must say she went above and beyond to help me achieve a great deal. Best experience I’ve ever had with a dealership. Delt with Jena Jacobsen and must say she went above and beyond to help me achieve a great deal. She was assisted by Shane Lawson and Kenny Soderstrom who were also great people. If you want a fair deal and be treated like family I highly recommend Andrews Cadillac, Mt. Juliet More

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Outstanding service and professionalism. I was able to pick out the exact SUV I would looking to purchase. Made the entire process easy!! I was able to pick out the exact SUV I would looking to purchase. Made the entire process easy!! More

by klong16 Verified Customer Verified Customer

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Wonderful dealership! Both the sales and service departments are welcoming and made us feel part of the family! The sales team answered all our questions and didn't press Both the sales and service departments are welcoming and made us feel part of the family! The sales team answered all our questions and didn't pressure us at all. Great experience purchasing our new car! More

by JANEMCKINNIS Verified Customer Verified Customer

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We were in the market for a very specific vehicle at a very specific price and they bent over backwards to make sure we got exactly what we were looking for at the price that we wanted. you’d be hard-pres very specific price and they bent over backwards to make sure we got exactly what we were looking for at the price that we wanted. you’d be hard-pressed to find a better outfit to conduct the car buying process with. More

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It was a pleasure to deal with Jena. She was very courteous. Well informed on the ins and outs of the Cadillac SUV electronics. I would definitely recommend her to my friends. She was very courteous. Well informed on the ins and outs of the Cadillac SUV electronics. I would definitely recommend her to my friends. More

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Great customer care! ! Jena from the phone call to having the car ready when we arrived for the test drive it could not have gone any better. We could not have asked for b ! Jena from the phone call to having the car ready when we arrived for the test drive it could not have gone any better. We could not have asked for better customer service. Actually, it was like we were family. No one tried to push or sell anything. Best buying experience ever. YOU WILL ALWAYS HAVE OUR BUSINESS. More

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