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108 Reviews of Jenese Carthens
January 25, 2026
Called the evening before to schedule an appointment in the morning which was very convenient. Dropped the car off for oil change and tire rotation and the service was finished in a couple hours. Thanks An the morning which was very convenient. Dropped the car off for oil change and tire rotation and the service was finished in a couple hours. Thanks Antwerpen Security Nissan. I appreciate your fast and thorough service. More
by V Wynn
Verified CustomerOther Employees Tagged: James Valentine
January 22, 2026
Antwerpen Security Nissan Service Center is always professional, courteous, and knowledgeable in the handling and execution of their work.. I have the utmost confidence in them. professional, courteous, and knowledgeable in the handling and execution of their work.. I have the utmost confidence in them. More
by Denise
Other Employees Tagged: Mike Leary, William James, James Valentine, Brooke Lewis
January 21, 2026
I am writing to formally request a refund for services rendered at the Nissan Baltimore location related to the replacement of my vehicle’s battery. On 1/19/26, I brought my 2022 Nissan Sentra (approxima rendered at the Nissan Baltimore location related to the replacement of my vehicle’s battery. On 1/19/26, I brought my 2022 Nissan Sentra (approximately 60,000 miles) in for service and was informed that my car battery was deeply discharged, measuring 264 CCA out of 510 CCA. I was advised that this was a critical issue and that the battery required immediate replacement. Based on this assessment, I paid $435 for repairs, including the installation of a new battery. Less than 24 hours later, my vehicle would not start. I required assistance from a coworker to jump-start the car. Due to this ongoing issue, I brought my vehicle to the Nissan dealership in Bowie for further inspection. After their evaluation, I was informed that the battery was not the root cause of the problem. Instead, the issue was identified as a damaged ground component responsible for charging the battery. I had to pay even more money to have my car repaired. Because the original repair did not resolve the issue and the battery replacement was unnecessary, I am requesting a full refund for the battery and related charges from the Nissan Baltimore location. I will be providing supporting documentation from both Nissan dealerships to substantiate this claim and demonstrate that the original diagnosis was incorrect. I respectfully request that this matter be reviewed promptly and that appropriate reimbursement be issued. Please let me know if any additional information is required from my end. Thank you for your time and attention to this matter. I look forward to your response. INVOICE # SNCS549945 More
by TIERA
January 16, 2026
u attention to my issue was timely, howeve, i want satisfied for a amount of time it was going to take to fix my car, therefore i was going to move my car and upon calling to notify u of such after satisfied for a amount of time it was going to take to fix my car, therefore i was going to move my car and upon calling to notify u of such after discussion i was advised thAt the part was there, change that it happen when i was ready to move my car. didn’t like the fact that i had to go out on the lot and hunt my car was i paid for the service More
by cookie119
January 11, 2026
they always get me in and out and do great work. communication on what's being done is clear. A+ communication on what's being done is clear. A+ More
by ROUTTE
Other Employees Tagged: William James
January 10, 2026
Great service. I’m in and out of there. The way it should be. Keep up the good work. I’m in and out of there. The way it should be. Keep up the good work. More
by KWARD9106
Other Employees Tagged: Mike Leary, William James, James Valentine, Brooke Lewis
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