Jennifer Cacciola
Jennifer Cacciola at Universal GENESIS

Jennifer Cacciola

Finance Manager

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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5.0
8 Reviews

Dealership Experience

8 yrs, 3 mos

5.0

8 Reviews

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8 Reviews of Jennifer Cacciola

May 18, 2026

Dealership Rating
Employee Rating

I had a wonderful experience with Universal Genesis. I flew out from Pennsylvania to Florida to purchase my Genesis. I was picked up at the airport by Ernesto and driven back to the dealer where my pape More

by Roman.mayra.1023
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy King, ERNESTO LIRIANO

May 18, 2026

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 09, 2026

Dealership Rating
Employee Rating

Great place, my service advisor was very nice and knowledgeable. The amount of time it took to get my service done was good as well i would Recommend this dealership to anyone More

by ssavinon625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 08, 2026

Dealership Rating
Employee Rating

Nissan very reliable car company I needed some fixer upper nothing crazy they helped me out with a payment plan i needed car insurance they helped me I can’t complain I would recommend Nissan to anyone More

by ROSALIAARCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

April 30, 2026

Dealership Rating
Employee Rating

Ernesto was amazing made my car buying experience very easy and straightforward. Would highly recommend this dealership More

by OMARHERN121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy King, ERNESTO LIRIANO

Apr 30, 2026

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 30, 2026

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Employee Rating

Great team everything was wonderful! Great buying experience. From the beginning to the end Ernesto was amazing make the experience great. More

by Ddelvalle1920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McKinney, ERNESTO LIRIANO

Apr 30, 2026

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

April 18, 2026

Dealership Rating
Employee Rating

Outstanding sales team, the general manager Billy king is truly the best, Great product, beautiful cars. More

by bobandlindat
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez, Billy King

Apr 18, 2026

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

March 19, 2026

Dealership Rating
Employee Rating

This is the first time in 45 years of buying cars that my expectations were exceeded. I couldn't have written a script that was any better. More

by haroldjacobsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez , Jose Perez and Jennifer

Mar 19, 2026

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2025

Dealership Rating
Employee Rating

Amazing Staff, Great Customer Service, Quick and Easy Process. If you are interested in buying a Genesis you have to see Jennifer at Universal Genesis More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy King

Sep 09, 2025

Universal GENESIS responded

Thanks for your feedback on your recent visit to Universal GENESIS. It's great to hear that we were able to assist you and that you had such a positive experience.

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