Jennifer Cammarata | Page 12

Drop off issues The service is fine, but I have some issues with drop off. I arrived at 7:45am Saturday and was in line behind two vehicles. I sat and waited at the The service is fine, but I have some issues with drop off. I arrived at 7:45am Saturday and was in line behind two vehicles. I sat and waited at the bay. A lady came up and parked and walked in at 8:00 and she was served by the tech taking info. Another woman parked behind me and did the same thing. Meanwhile I am sitting and waiting, like almost every other dealership service, for the vehicles to be pulled in and the tech to write them up in order. Turns out the two vehicles in front of the bay were drop offs. So, I was now behind these customers when I arrived 10 minutes before both. I did have a conversation about this when I entered. They both also were finished and out the door before me as well. I was just in for an oil change and rotation. Drop offs should not be left in front of the bay and customers should not walk in and get tickets before the bay line is clear. That is not how dealership service works anywhere else I have been. I get there early for a reason. More

by jsallow Verified Customer Verified Customer

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Good service I lease my vehicles and always return to Len Stoler Because everyone is always so friendly and easy to work with. I would definitely recommend them I lease my vehicles and always return to Len Stoler Because everyone is always so friendly and easy to work with. I would definitely recommend them More

by ashley320 Verified Customer Verified Customer

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Quick service My service assistant is always very friendly and makes sure my car is cleaned when done she schedules my appointment to work around my schedule also My service assistant is always very friendly and makes sure my car is cleaned when done she schedules my appointment to work around my schedule also More

by FSTONESIFER413 Verified Customer Verified Customer

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Very efficient and always friendly staff I am not sure who does the service work but I am very satisfied with Len Stoler, we have known Dwayne Burke for years and a great asset to the company I am not sure who does the service work but I am very satisfied with Len Stoler, we have known Dwayne Burke for years and a great asset to the company More

by SANDRAGROOMES57 Verified Customer Verified Customer

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Awesome customer service Jennifer was very informative and hopeful with my needs. She was able to get me on the schedule and taken care of in a timely manner. Jennifer was very informative and hopeful with my needs. She was able to get me on the schedule and taken care of in a timely manner. More

by SSCHRIVER0918 Verified Customer Verified Customer

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Great Service Center I have had nothing but positive treatment at Len Stoler. I have never had to wait for someone to greet me and get me on my way. My car is always ready I have had nothing but positive treatment at Len Stoler. I have never had to wait for someone to greet me and get me on my way. My car is always ready when promised and I have not had any surprises with the invoices. More

by exmdman Verified Customer Verified Customer

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Good service from Jen Always get excellent customer service from Jen. C. attendant, I think Diane ids also a good customer service representative. In a time where this is Always get excellent customer service from Jen. C. attendant, I think Diane ids also a good customer service representative. In a time where this is hard to find, this should not be underestimated. More

by BBAGNIEFSKI Verified Customer Verified Customer

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Jen was very helpful and knowledgeable Staff was very friendly and courteous. The tech Matt was very knowledgeable, Jennifer was great to work with, she explained everything well and my veh Staff was very friendly and courteous. The tech Matt was very knowledgeable, Jennifer was great to work with, she explained everything well and my vehicle was ready on time. I couldn’t have asked for a better experience. More

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Jennifer is a terrific rep. Work was done in a timely manner Jennifer was friendly and informative. scheduling was easy and convenient. The work was done in a timely and professional way. My car was washed and Jennifer was friendly and informative. scheduling was easy and convenient. The work was done in a timely and professional way. My car was washed and cleaned. More

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2017 Pacifica recall work It was easy setting up an appt for the recall work. Dropped off car on a Friday night, and got a call at about 10am the work was completed. Went to pi It was easy setting up an appt for the recall work. Dropped off car on a Friday night, and got a call at about 10am the work was completed. Went to pick up car, and it took 5 minutes to check out. Tiny issue, they left the plastic seat cover on and the paper floor mat down. No big deal, but somehow found it annoying. More

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