Jennifer Keller
Jennifer Keller at Grote Mitsubishi
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Jennifer Keller

Sales Professional

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.5
8 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.5

8 Reviews

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8 Reviews of Jennifer Keller

May 05, 2025

Dealership Rating
Employee Rating

I will always do business with Grote. Jennifer walked me through the initial process with expertise, knowledge and kindness. And of course my salesman( Anthony Young) was the same salesma More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Grote Mitsubishi responded

Thank you so much, Renee! We’re honored to have earned your continued trust. Jennifer and Anthony are both incredible team members, and we’re thrilled they made your experience smooth and welcoming once again. Hats off to you too for being such an awesome customer!

April 29, 2025

Dealership Rating
Employee Rating

So thrilled to be able to get a dependable vehicle to replace the one that unfortunately is undrivable. Jennifer was just amazing and helpful in every way. Y'all definitely better keep her 💯😁 More

by AmyRose8105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Driscoll

Apr 29, 2025

Grote Mitsubishi responded

Thank you so much, Amy! We're thrilled to hear you found a dependable vehicle, and even more excited that Jennifer made the experience so great for you! We'll definitely hang on to her — she's a gem! 😊 Congrats on your new ride!

April 05, 2025

Dealership Rating
Employee Rating

Very nice to meet and really helpful and explained everything to me. I would recommend them to others. More

by studebakerrichard1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnoldo Garcia

Apr 09, 2025

Grote Mitsubishi responded

Thank you! 😊 We're so glad you had a great experience and felt well taken care of. We truly appreciate your recommendation.

April 03, 2025

Dealership Rating
Employee Rating

They were very nice and extremely helpful. I got help setting up my settings today More

by hlyrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 04, 2025

Grote Mitsubishi responded

Thank you! 😊 We're so glad to hear that our team was helpful and got everything set up for you. Enjoy your Subaru, and let us know if you ever need anything!

March 23, 2025

Dealership Rating
Employee Rating

Everyone was helpful and motivated to accommodate my specific needs. Professional people selling good products. More

by andrew.dewayne.dobson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Grote Mitsubishi responded

Thank you for your kind words! We're so glad to hear that our team was helpful, motivated, and able to meet your specific needs. We truly appreciate your support and hope you enjoy your new vehicle!

March 22, 2025

Dealership Rating
Employee Rating

Overall, I felt good about the experience with Vanessa & Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the More

by mousymartian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 24, 2025

Grote Mitsubishi responded

Thank you for sharing your honest feedback. We’re glad to hear that Vanessa and Johnathan provided a positive experience, but we sincerely apologize for any confusion or frustration regarding the warranty. Transparency is extremely important to us, and we appreciate you bringing this to our attention. We’ll be sure to address this internally to improve our process. If there’s anything we can do to regain your trust, please don’t hesitate to reach out. We truly value your business and hope to have the opportunity to better serve you in the future.

March 22, 2025

Dealership Rating
Employee Rating

Customer service is off the chain. Thank you Jennifer for your help. Time would tell but I like my purchase. More

by ricardopierre305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 24, 2025

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear that Jennifer provided top-notch customer service. We hope you continue to love your purchase, and if you ever need anything, we're here for you.

March 20, 2025

Dealership Rating
Employee Rating

Grote Mitsubishi team was great to work with, took great care of me Highly recommended !! More

by Nessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Grote Mitsubishi responded

Thank you so much for the kind words, Nessa! We're so happy to hear that the Grote Mitsubishi team took great care of you. Your recommendation means the world to us, and we're grateful for the opportunity to work with you. If you ever need anything in the future, we're here to help!

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