Jennifer Lopez
Jennifer Lopez at Ron Tonkin Kia
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Jennifer Lopez

Service Advisor

Ron Tonkin Kia

19335 SE McLoughlin Blvd
Gladstone, OR 97027

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4.5
17 Reviews
4.5

17 Reviews

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17 Reviews of Jennifer Lopez

May 01, 2025

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Employee Rating

I just wanted to come on here and say thank you to Jennifer Lopez in service. She was so nice on the phone when I called in. My son had just passed away and she was so caring on the phone and I even c More

by Craigp572marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Ron Tonkin Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Geoff Walker Service Manager Geoff.walker@tonkin.com

May 01, 2025

Dealership Rating
Employee Rating

I just wanted to come on here and say thank you to Jennifer Lopez in service. She was so nice on the phone when I called in. My son had just passed away and she was so caring on the phone and I even c More

by Craigp572marjorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lopez

May 01, 2025

Ron Tonkin Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Batiste General Sales Manager greg.batiste@tonkin.com

April 26, 2025

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Employee Rating

The personnel is very accommodating and kind. Service department is upfront about costs and knowledgeable, and services are timely. More

by Neenerscreener
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Duncan

Apr 26, 2025

Ron Tonkin Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ron Tonkin Kia. We look forward to having you as one of our valued customers for many more years to come! Geoff Walker Service Manager Geoff.walker@tonkin.com

March 16, 2025

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Employee Rating

They promptly fixed my issue with my check engine light on my 2023 Kia Niro. They also took pictures and offered me additional maintenance, but were not pushy when I denied some additional parts. Staff is More

by jacquline.pierzina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Duncan

Mar 17, 2025

Ron Tonkin Kia responded

We're delighted to hear that our team at Ron Tonkin Kia was able to promptly address your check engine light issue and provide a friendly, communicative service experience. Thank you for trusting us with your 2023 Kia Niro's maintenance needs, Jacqueline!

February 23, 2025

Dealership Rating
Employee Rating

I had an amazing experience at Ron Tonkin Kia. All of the staff were exceptionally welcoming and helpful for my first solo car purchase. I felt very taken care of. Greg ansked me great questions a More

by jasiam0583
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Ron Tonkin Kia responded

Thank you so much for your wonderful review! We are thrilled that Greg, Aimen, and our team had the opportunity to provide you with great service. We thank you for choosing Ron Tonkin Kia! Greg Batiste General Sales Manager greg.batiste@tonkin.com

February 07, 2025

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Employee Rating

“Great service! He was helpful, informative, and truly cares about the well-being of customers.” More

by nicholechampion
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Ron Tonkin Kia responded

Thank you, Nichole, for stopping by to leave Ron Tonkin Kia a wonderful review!

January 11, 2025

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Employee Rating

Very well organized and professional, kept me informed and comfortable. Decent facilities for rest rooms. Sometimes there was a lot of noise in waiting room and music was awfull! More

by jremmons4610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Ron Tonkin Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ron Tonkin Kia! Geoff Walker Service Manager Geoff.walker@tonkin.com

November 18, 2024

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Had a good experience with staff and auto technicians. Felt great about my visit on this day. More

by Jeffrey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christian Duncan, Geoff Walker

Nov 19, 2024

Ron Tonkin Kia responded

Thank you for your very kind review, Jeffrey. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ron Tonkin Kia. Geoff Walker Service Manager Geoff.walker@tonkin.com

October 26, 2024

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Great service and Jennifer was great explaining what service I needed to have for my car. More

by Jkcewharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Ron Tonkin Kia responded

Thank you for choosing Ron Tonkin Kia. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Geoff Walker Service Manager Geoff.walker@tonkin.com

September 27, 2024

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Employee Rating

I LOVE my KIA. I bought it brand new at RT Kia in Gladstone in 2012 and have had zero problems with it. Regular oil changes and brakes is IT for over 100K miles! More

by ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Duncan

Sep 27, 2024

Ron Tonkin Kia responded

Ginny, we're delighted to hear about your positive experience with Ron Tonkin Kia and that your KIA has been so reliable! Thanks for the shout-out to Jennifer and Christian; we'll make sure they know their efforts are appreciated. Safe travels ahead!

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