Jennifer Stapleton

Excellent Service, Stephan is an excellent service advisor.Everyone was kind & spoke. Friendly, neat, & polite. I like going to Norm Reeves of Irvi g. advisor.Everyone was kind & spoke. Friendly, neat, & polite. I like going to Norm Reeves of Irvi g. More

by lbhooper2 Verified Customer Verified Customer

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It was warm and inviting . The wait was longer than expected but I was satisfied. The wait was longer than expected but I was satisfied. More

by RGOVAN Verified Customer Verified Customer

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Love the service it was very helpful. It took a little bit longer than what we expected but since we drove From very far away I guess it was worth it. It took a little bit longer than what we expected but since we drove From very far away I guess it was worth it. More

by homardelacruz84 Verified Customer Verified Customer

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I came in early on a Saturday morning, to get an unscheduled oil change. They took me in, changed my oil and completed the multi point inspection in an hour or so. A little expensive vs. the other a unscheduled oil change. They took me in, changed my oil and completed the multi point inspection in an hour or so. A little expensive vs. the other area stand alone Genesis dealerships, but was very pleased with my service writer and his professionalism! Very nice overall experience! More

by timothy.williams512 Verified Customer Verified Customer

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Great service valet was late but kept me In the loop so that everything went smoothly. Car was delivered back on the same day with no problems. that everything went smoothly. Car was delivered back on the same day with no problems. More

by rhbalser Verified Customer Verified Customer

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This Genesis location was great. Got my GV70 in same day I called and had a loaner ready to go. Turn around time for repairs was faster than expected. Staff was super friendly and Got my GV70 in same day I called and had a loaner ready to go. Turn around time for repairs was faster than expected. Staff was super friendly and took the time to listen to my issues and concerns. More

by caseyrandal Verified Customer Verified Customer

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Valet service on my EV was fantastic! Had the car picked up, serviced and returned (with a loaner car left for me to use) in just a few hours. Had the car picked up, serviced and returned (with a loaner car left for me to use) in just a few hours. More

by NewCudtomer Verified Customer Verified Customer

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They were slower to respond to my needs than I would have expected. Then it turned out they mounted the tires in the wrong place from what we had agreed. Otherwise Steve was cordial and responsive. expected. Then it turned out they mounted the tires in the wrong place from what we had agreed. Otherwise Steve was cordial and responsive. More

by Noemail21 Verified Customer Verified Customer

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I would buy my next Genesis at Norm Reeves Genesis of Irving that will. Be 3 Irving that will. Be 3 More

by mebrooks Verified Customer Verified Customer

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Easy to work with, transparent, in and out in less than an hour with my new car. an hour with my new car. More

by lukepenny1993 Verified Customer Verified Customer

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