
Dealership Experience
1 yr, 4 mos
10 Reviews
Write a Review10 Reviews of Jeremy Doolen
April 25, 2025
True red carpet treatment! ! Everyone was very welcoming, amazing & friendly!! Highly recommend them for all service needs!! Yesenia & Carlos my service advisors are truly amazi ! Everyone was very welcoming, amazing & friendly!! Highly recommend them for all service needs!! Yesenia & Carlos my service advisors are truly amazing people⦠went above & beyond!! More
Other Employees Tagged: Coby Johnson , Carlos, Yesenia
April 11, 2025
The service team is great. Colby always takes the time to answer any questions I may have. He is knowledgeable, friendly, and always goes the extra mile to ensure customer sati Colby always takes the time to answer any questions I may have. He is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction. More
Other Employees Tagged: Coby Johnson
April 09, 2025
From the time I first purchasing my XQ80 I WAS Impressed. Service was great. The technicians and other staff were amazing. Very polite, professional and very knowledgeable. I will be serving my vehicle w Service was great. The technicians and other staff were amazing. Very polite, professional and very knowledgeable. I will be serving my vehicle when needed. I highly recommend to everyone to San Antonio Infinity. Lanita S More
Other Employees Tagged: Coby Johnson
April 01, 2025
The dealership was nice and the customer service was amazing will definitely be going back again amazing will definitely be going back again More
Other Employees Tagged: Coby Johnson
February 20, 2025
This dealership has been amazing since the day I drive my car off the show room floor. The service team is also fantastic with concierge service and quick turnaround time. Thank you Grubbs Infiniti for every car off the show room floor. The service team is also fantastic with concierge service and quick turnaround time. Thank you Grubbs Infiniti for everything! More
Other Employees Tagged: Jason Rodriquez, Ashley Marshall, Gus Abulehieh, Coby Johnson , Robert Howard, Warren White
October 16, 2024
Very pleasant experience. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. The manager was very courteous and informative. My car looked great after it was washed. Thank you very much. More
Other Employees Tagged: Jason Rodriquez, Thomas Reed, Manuel Esparza, Coby Johnson , Robert Howard, Warren White
September 24, 2024
Was a excellent service thank you'll you'll change my oil and filter NO CHARGE and filter NO CHARGE More
Other Employees Tagged: Coby Johnson , Robert Howard, Warren White
September 10, 2024
Jeremy with the service dept is the WORST manager I have ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for th ever dealt with. They kept my car for an oil change and a simple warranty issue over 3weeks, then charged me double the amount in the contract for the loaner car cleaning fee. I asked for a free detail of my car to make up for the wait. When I picked up my car, after 21 days, my car had not even been wiped down much less detailed. When asked to speak with his manager, Jeremy informed me that would not be happening and would not let me talk to anyone else. Additionally, my car was very shaky and loose and drove horribly when i got it. I will never buy from Grubbs again because of Jeremy Doolen and the horrific service dept. More
June 13, 2024
Very happy with the service that was provided to us. Mike kept us in the loop through the whole process Mike kept us in the loop through the whole process More
Other Employees Tagged: Coby Johnson , Robert Howard, Warren White
March 22, 2024
very courteous responded quickly Communicated all anticipated service items. Answered questions promptly. Did not pressure me to spend more than what was needed anticipated service items. Answered questions promptly. Did not pressure me to spend more than what was needed More
Other Employees Tagged: Coby Johnson , Robert Howard, Warren White
